Delivery Driver-Final Mile-(Full-time)- Shelby, NC

Tractor Supply Company•Midland, NC

1d•Onsite

About The Position

The Delivery Specialist delivers purchased merchandise to customers within an assigned market while meeting delivery and quality standards. The role provides a positive customer experience by building trusted relationships, offering advice, ensuring safe delivery, resolving problems, and handling product returns as needed. The position requires safe operation and care of a delivery vehicle and related equipment, accurate delivery records, and effective communication with customers, field sales, and store personnel.

Requirements

Be at least 21 years of age.
Have at least 3 years of driving experience and meet motor vehicle record check requirements.
Possess a valid driver’s license with a clean driving record.
Hold a DOT Medical Card as required.
Have the physical and mental stamina to move throughout the store and outdoor areas quickly and safely.
Be able to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Be able to lift and move large, bulky, and/or heavy merchandise, including items weighing 50 pounds or more.
Be able to safely load and unload a delivery truck.
Be able to operate equipment related to job duties safely and effectively.
Have strong customer service skills and a professional, friendly attitude.
Have effective written and verbal communication skills.
Be able to read, write, and count accurately to complete documentation.
Be able to navigate using GPS systems and maps.
Be able to complete all required training.
Be flexible to work various shifts, including evenings and weekends, as required.

Nice To Haves

Previous truck delivery experience.
Experience using a hand truck, dolly, pallet jack, or forklift.
High school diploma or equivalent.
Ability to use Microsoft Outlook and Outlook Calendar.
Excellent time-management skills and ability to meet tight deadlines.

Responsibilities

Maintain regular and predictable attendance.
Make timely deliveries that meet or exceed scheduled delivery times.
Operate and maintain a clean, organized delivery vehicle and delivery equipment, including a trailer when needed.
Load, unload, and organize products safely and efficiently.
Perform pre-trip and post-trip inspections of the delivery vehicle.
Maintain accurate delivery records and document issues.
Communicate with customers during deliveries, providing updates and addressing concerns.
Provide exceptional, friendly customer service.
Partner with the field sales team and store personnel to meet customer needs.
Handle products carefully to prevent damage and ensure safe transport.
Follow traffic laws and company policies for safe driving.
Handle returns, exchanges, and customer inquiries as needed.