Delivery Driver-Final Mile-(Full-time)- Sylva, NC

Tractor Supply Company•Columbus, NC

About The Position

The Delivery Specialist delivers purchased merchandise to customers within an assigned market while meeting delivery and quality standards. The role provides a positive customer experience by building trusted relationships, offering product advice, ensuring safe delivery, resolving problems, and handling product returns as needed. The Delivery Specialist operates and maintains a clean, organized delivery vehicle and related equipment, which may include a trailer. The role involves safely loading, unloading, and transporting merchandise, completing vehicle inspections, keeping accurate delivery records, communicating with customers, and partnering with field sales and store personnel. Deliveries take place in all weather and road conditions.

Requirements

Must be at least 21 years of age.
Must have at least 3 years of driving experience and meet MVR check requirements.
Must have a DOT Medical Card when required.
Ability to move throughout the store and outdoor areas quickly and safely.
Ability to push and pull merchandise weighing up to 2,000 pounds with proper material-handling equipment.
Ability to lift and move large, bulky, and/or heavy merchandise and safely load and unload a delivery truck.
Ability to operate equipment related to job duties safely, properly, efficiently, and accurately.
Ability to use Microsoft Outlook and Outlook Calendar.
Strong time-management skills and ability to meet tight deadlines.
Strong customer-service skills and a professional, friendly attitude.
Strong written and verbal communication skills.
Ability to read, write, and count accurately to complete documentation.
Ability to navigate using GPS systems and maps.
Ability to complete required training.
Flexibility to work various shifts, including evenings and weekends, as required.

Nice To Haves

Previous truck delivery experience.
Experience using a hand truck, dolly, pallet jack, or forklift.
High school diploma or equivalent.
Valid driver's license with a clean driving record.

Responsibilities

Maintain regular and predictable attendance.
Make timely deliveries and meet or exceed scheduled delivery times.
Operate and maintain a clean, organized delivery vehicle and delivery equipment, including a trailer when needed.
Load, unload, and organize products safely and efficiently.
Perform pre-trip and post-trip vehicle inspections.
Maintain accurate delivery records and document issues.
Communicate with customers about delivery updates and concerns.
Provide friendly, exceptional customer service.
Partner with field sales team members and store personnel to meet customer needs.
Handle products carefully to prevent damage and ensure safe transport.
Follow traffic laws and company policies for safe driving.
Handle returns, exchanges, and customer inquiries as needed.