Delivery Driver-Final Mile-(Full-time)- Clemmons, NC
About The Position
The Delivery Specialist delivers purchased merchandise to customers within an assigned market while meeting delivery and quality standards. The role provides a Legendary Customer Experience by building trusted relationships, offering knowledgeable advice, ensuring safe delivery, resolving problems, and handling product returns as needed. The position involves operating and maintaining a delivery vehicle and related equipment, including a trailer at times; safely loading, unloading, and organizing products; and communicating with customers and store and field sales personnel. The Delivery Specialist follows traffic laws and company policies, records deliveries and issues, and handles customer inquiries, returns, and exchanges.
Requirements
- Must be at least 21 years of age.
- Must have at least 3 years of driving experience and meet motor vehicle record check requirements.
- Must have a DOT Medical Card as required.
- Ability to push and pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
- Ability to lift and move large, bulky, and/or heavy merchandise and safely load and unload a delivery truck.
- Ability to operate job-related equipment safely, properly, efficiently, and accurately.
- Ability to use Microsoft Outlook and Outlook Calendar.
- Excellent time-management skills and ability to meet tight deadlines.
- Strong customer service skills and a professional, friendly attitude.
- Strong written and verbal communication skills for communicating with team members and customers.
- Ability to read, write, and count accurately to complete documentation.
- Ability to navigate using GPS systems and maps.
- Ability to successfully complete required training.
- Flexibility to work various shifts, including evenings and weekends, as required.
Nice To Haves
- Previous truck delivery experience.
- Experience using a hand truck, dolly, pallet jack, and forklift.
- High school diploma or equivalent.
- A valid driver's license with a clean driving record.
Responsibilities
- Maintain regular and predictable attendance.
- Make timely deliveries, meeting or exceeding scheduled delivery times.
- Operate and maintain a clean, organized delivery vehicle and delivery equipment, including a trailer at times.
- Load, unload, and organize products safely and efficiently.
- Perform pre-trip and post-trip vehicle inspections.
- Maintain accurate delivery records and document any issues.
- Communicate with customers about delivery updates and concerns.
- Provide exceptional customer service and a positive, friendly experience.
- Partner with the field sales team and store personnel to meet customer needs.
- Handle products carefully to prevent damage and ensure safe transport.
- Follow traffic laws and company policies for safe driving.
- Handle returns, exchanges, and customer inquiries as needed.
Benefits
- Medical, dental, and vision coverage.
- Company-paid life and disability insurance.
- Paid parental leave.
- Tuition reimbursement.
- Adoption and surrogacy assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
