Delivery Driver-PT (Rochelle Park)

Ascend Wellness Holdings•Rochelle Park, NJ

2d•Onsite

About The Position

Ascend Wellness Holdings (AWH) of Rochelle Park, NJ is looking to hire a Part-Time Delivery Driver! This role requires professionalism, poise, and patience in providing a genuine experience to customers. A passion for cannabis, strong adherence to protocol and compliance, and the ability to deliver items safely and timely are necessary. The Delivery Driver will be responsible for reviewing orders before and after delivery to ensure accuracy and customer satisfaction. Key skills include product knowledge, customer service, basic computer skills, and cash handling experience.

Requirements

Must be 25 years or older and pass any and all required pre-employment screenings
Must have a clean motor vehicle driving record
Must have a valid driver's license
Must be willing to work weekends, days, night shifts
High school diploma or general education degree (GED)
Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
Must be able to obtain and retain a Registered Agent Card issued by the state of operation
Must have excellent organization and time management skills
Must be focused, and pay close attention to detail
Must be able to internalize training and follow instructions
Must be able to communicate clearly and effectively

Nice To Haves

Retail experience preferred
Cannabis retail experience a plus
Cannabis point of sale (POS) software a plus

Responsibilities

Interpret and execute state laws and regulations required when delivering medical cannabis
Manage documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
Maintaining positive professional relationships with dispensary staff
Timely and effective communication when issues arise while making deliveries
Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
Basic math skills with the ability to manage cash transactions
Receive cash payments and make accurate change
Professional knowledge and working experience of cannabis products from a regulated retail dispensary or medical distribution center
Computer skills working within a POS system as well as cash register and payment processing
Provide exceptional customer service by phone, text and in person
Develop and maintain rapport with customers
Ensure customer and patient concerns and/or questions are addressed, answered promptly, efficiently, and communicated to the Dispensary
Obey all traffic laws and operate vehicles in a safe and legal manner
Maintain a positive work environment conducive to trust and respect
Maintain strictest confidentiality in compliance with HIPAA guidelines
During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on-line menus and other tasks as needed