Regional Service Representative #404

Rug Doctor, LLC•Baltimore, MD

12d•Onsite

About The Position

Rug Doctor is hiring a full-time, Monday-Friday, Delivery Driver - Regional with full benefits. We are seeking a responsible, self-starter to provide back up in the service delivery of products while providing superior customer service to established retail accounts. Requires overnight travel, 1 to 3 nights a week; depending on field service projects in the region and company needs. We are looking for candidates like you that like to work independently, have a successful record of accomplishment, and can self-manage their productivity in a fast-paced environment.

Requirements

Ability to travel overnight as required by field service projects needed in region
High school diploma or GED
Must be at least 21 years of age
Customer service oriented with an outgoing personality and exceptional communication skills
Able to work independently and solve problems
Basic computer skills and mechanical aptitude
Excited about a career, not just a job
Bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75lbs
Ability to work in different weather climates - Hot, Cold, etc.
The ability to drive a service van for consecutive hours and long distances on all types of roads, and in all types of weather
Ability to service up to 6 to 10 service calls per day

Responsibilities

Available for overnight travel, 1 to 3 nights a week depending on company needs
Ability to train, with the desire to learn and practice company standards
Cover existing routes as needed in the service of assigned accounts in restocking, pricing, facing, rotating and invoicing of products and machines for open positions, vacation/sick absences, or increased business needs
Inspect and test all equipment and displays by performing preventative maintenance as needed, including, but not limited to overall functionality of machines, clean/polish racks, floor space around and under racks during each service visit
Prepare shipments of machines and solutions, load and unload trucks, and operate forklift as needed
Provide customer service calls, including service calls and Walmart kiosk maintenance, and periodic inventory counts
Other duties as required