Delivery Driver/OF Team Member

Big Country Pet Co.Calgary, AB
CA$22 - CA$23Onsite

About The Position

Big Country Pet Co. is a leading pet food company in Canada, specializing in frozen raw pet food under the Big Country Raw brand. They are dedicated to providing healthier food options for dogs and cats, including meals, supplements, and treats, with a focus on pet nutrition, safety, and well-being. The company values excellence, heart-felt service, trusted relationships, and collaborative success. This dual role requires a reliable, team-oriented individual responsible for safe and efficient delivery services, building positive customer relationships, and assisting with order fulfillment. The ideal candidate will possess strong customer service skills, attention to detail, the ability to work independently, and adherence to health, safety, and food safety requirements.

Requirements

  • 2–5 years of delivery driving experience.
  • Valid G class licsence.
  • Acceptable driver's abstract.
  • Ability to lift 30–50 lbs.
  • Strong communication and customer service skills.
  • Ability to work independently and in a fast-paced environment.

Nice To Haves

  • Warehouse, order picking, or packing experience is an asset.
  • Forklift certification is an asset.

Responsibilities

  • Safely operate a company delivery vehicle and complete scheduled deliveries.
  • Verify invoices and ensure orders are delivered accurately and in excellent condition.
  • Provide exceptional customer service while following customer delivery instructions.
  • Perform daily vehicle inspections and report maintenance or safety concerns.
  • Load and unload products as required.
  • Communicate with the Logistics Manager, Warehouse Manager, and Order Fulfillment Team regarding deliveries and customer issues.
  • Maintain a clean, organized, and professional vehicle.
  • Follow all traffic laws, company policies, Health & Safety procedures, and Food Safety requirements.
  • Assist with warehouse duties, including order picking and packing, as needed.
  • Perform other duties as assigned, such as order picking and packing.

Benefits

  • Wage Progression Eligible: Starting rate $21.50/hour; $22.25/hour at 6 months, $23.00/hour at 12 months
  • Benefits package including health and dental coverage
  • Company Performance Bonus Program
  • Safety Boot Allowance
  • Pet Feeding Program
  • Fun team events and employee perks throughout the year!
  • Opportunities for advancement
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