Delivery Driver Lead/Trainer Richmond Area

US Foods•Salem, VA

3d•Onsite

About The Position

US Foods is seeking a Delivery Driver Lead/Trainer for the Richmond Area. This role involves conducting classroom onboarding for new drivers, participating in the Safety Performance Team, and training/mentoring new drivers on company policies and procedures. The position also includes performing customer site visits, partnering with warehouse supervisors, conducting post-accident ride-alongs, and participating in offsite training. The role requires safely driving trucks to customers, meeting delivery times, unloading products, verifying deliveries, handling collections, and performing customer service responsibilities.

Requirements

Register to the FMCSA Clearinghouse
Must be at least 21 years of age
Must have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualifications
Minimum of six months commercial driving experience or three months commercial driving experience in the food and/or beverage delivery industry required
Must be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.

Nice To Haves

Ability to operate manual transmission preferred

Responsibilities

Conduct classroom onboarding for new drivers.
Participate in the Safety Performance Team and ensure that safety is a key focus.
Train and mentor new drivers on company policies, procedures, and monitor compliance/performance.
Perform customer site visits to determine feasibility of delivery.
Partner with the Night Warehouse Supervisors on safety and visual aids/demonstrations.
Perform post-accident ride-a longs with drivers to assist in identifying root cause analysis and re-training as necessary.
Participate in offsite training and developmental opportunities.
Must satisfactorily complete all company mandated trainings and assessments including US Foods Driver Onboarding program.
Safely drive trucks to customers and meet scheduled customer delivery times
Carefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areas
Verify accuracy of delivery with customers and obtain proper signatures
Handle collections and payments from customers when applicable
Professionally perform customer service responsibilities to enhance our client experience