Delivery Driver I
About The Position
The Delivery Driver I safely operates a company delivery vehicle to complete scheduled customer deliveries within assigned service areas. The role involves loading, securing, transporting, and unloading merchandise in accordance with safety procedures and DOT requirements; providing customer service; using handheld technology to manage routes and document deliveries; and inspecting vehicles before and after trips. The driver verifies order accuracy and merchandise condition, follows company and transportation regulations, and supports warehouse activities as needed. The role also requires coordination with sales, operations, and customer service teams and proactive communication about delivery delays, route changes, and customer concerns.
Requirements
- High school diploma or GED; a general studies or technical school graduate qualification or equivalent years of experience may satisfy the education requirement, if applicable.
- Experience operating box trucks or similar commercial vehicles with a gross vehicle weight of 14,500 to 26,000 pounds.
- Ability to meet applicable DOT requirements and maintain required medical certification.
- Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds; team-lift support is available for heavier items.
- Strong commitment to safety, customer service, and operational excellence.
- Ability to work flexible schedules, including overtime when business needs require.
- Valid, in-state driver license.
Nice To Haves
- Previous route delivery, final-mile delivery, or customer-facing delivery experience.
- Experience operating forklifts, order pickers, pallet jacks, or other material-handling equipment.
- Retail logistics or warehouse experience.
- Experience using handheld mobile technology and delivery management systems.
Responsibilities
- Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
- Load, secure, transport, and unload merchandise while following safety procedures and DOT requirements.
- Provide outstanding customer service, resolve routine delivery questions, and escalate issues when necessary.
- Use handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
- Conduct pre-trip and post-trip vehicle inspections and report maintenance or safety concerns promptly.
- Verify order accuracy and ensure merchandise is delivered in excellent condition.
- Comply with company policies, vehicle safety standards, and applicable transportation regulations.
- Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
- Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
- Communicate proactively about delivery delays, route changes, or customer concerns.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
