Delivery Driver I
About The Position
The Delivery Driver I safely operates a company delivery vehicle to complete scheduled customer deliveries within assigned service areas. The role includes loading, securing, transporting, and unloading merchandise while following safety procedures and DOT requirements; verifying order accuracy and delivery condition; and providing strong customer service. Drivers use handheld technology to manage routes, capture customer signatures, and document completed deliveries. They also perform pre-trip and post-trip vehicle inspections, report maintenance or safety concerns, communicate about delays and customer issues, and collaborate with sales, operations, and customer service teams. Warehouse support, including pulling, stocking, staging, and inventory-related activities, may be needed.
Requirements
- High school diploma or GED; general studies or technical school graduate, or equivalent years of experience in lieu of the education requirement, if applicable.
- Experience operating box trucks or similar commercial vehicles with a gross vehicle weight between 14,500 and 26,000 pounds.
- Ability to meet applicable DOT requirements and maintain required medical certification.
- Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds; team-lift support is available for heavier items.
- Strong commitment to safety, customer service, and operational excellence.
- Ability to work flexible schedules, including overtime when business needs require.
- Valid, in-state driver license.
Nice To Haves
- Previous route delivery, final-mile delivery, or customer-facing delivery experience.
- Experience operating forklifts, order pickers, pallet jacks, or other material handling equipment.
- Retail logistics or warehouse experience.
- Experience using handheld mobile technology and delivery management systems.
Responsibilities
- Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
- Load, secure, transport, and unload merchandise in accordance with safety procedures and DOT requirements.
- Provide outstanding customer service, resolve routine delivery questions, and escalate issues when necessary.
- Use handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
- Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
- Verify order accuracy and ensure merchandise is delivered in excellent condition.
- Comply with company policies, vehicle safety standards, and applicable transportation regulations.
- Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
- Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
- Communicate proactively regarding delivery delays, route changes, or customer concerns.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
