Delivery District Leader, Saint Marys, PA

PepsiCo•Saint Marys, PA
•Onsite

About The Position

The Delivery District Leader is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment. This role involves managing a group of delivery drivers, ensuring customer satisfaction, meeting delivery time windows, and collaborating with sales and warehouse operations. The leader will coach and develop drivers, conduct regular route rides, and focus on process improvement to enhance delivery productivity. Additionally, the role requires ensuring compliance with Department of Transportation and PBNA safety standards, conducting team meetings, and delivering safety training.

Requirements

  • A minimum of 2 years managing frontline employees.
  • Bachelor’s degree and/or equivalent work experience.
  • Ability to work a flexible schedule including early mornings (3am-6am start), evenings and/or weekends.
  • Must be willing and able to lift up to 40 lbs. periodically.
  • This position is limited to persons with indefinite right to work in the United States.
  • Must have a valid driver's license.
  • Demonstrate strong oral, written and interpersonal skills.
  • Possess very strong organizational and prioritizing skills.
  • Have a highly developed sense of urgency.
  • Demonstrated results in improving business performance through leadership.

Nice To Haves

  • Class A, CDL certified not mandatory but strongly recommended.
  • Safe driving record strongly preferred.

Responsibilities

  • Manage a group of delivery drivers
  • Answer field customer calls regarding deliveries and ensure 100% customer service
  • Ensure store delivery time windows are met daily
  • Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force.
  • Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides regularly (ideally 2x/week, minimum).
  • Maintain process improvement to further enhance productivity of deliveries.
  • Ensure compliance of Department of Transportation and PBNA safety standards.
  • Conduct team meetings and safety training to ensure that preventive measures are enforced.

Benefits

  • Paid parental leave
  • Vacation
  • Sick
  • Bereavement
  • Medical
  • Dental
  • Vision
  • Disability
  • Health
  • Dependent Care Reimbursement Accounts
  • Employee Assistance Program (EAP)
  • Insurance (Accident, Group Legal, Life)
  • Defined Contribution Retirement Plan
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