Dispatcher

Direct Lumber and Door•North Washington, CO

About The Position

Direct Lumber and Door is seeking a detail-oriented and organized Delivery Dispatcher to join our Windows Department. This role is responsible for coordinating delivery schedules, routing trucks, and serving as a key liaison between sales teams, drivers, and customers to ensure accurate and timely deliveries.

Requirements

Strong communication and problem-solving skills
Ability to work in a fast-paced environment and handle multiple priorities
Detail-oriented with strong organizational skills
Ability to work both independently and as part of a team
Must be able to read, write, and communicate effectively in English

Nice To Haves

Previous dispatch experience preferred
Construction or building materials industry experience preferred

Responsibilities

Coordinate daily delivery schedules and route trucks efficiently
Communicate with sales teams, customers, and drivers to ensure smooth operations
Verify next-day deliveries prior to loading and confirm customer approval
Inspect and verify all outgoing orders against pick tickets
Manage delivery documentation, including required signatures and records
Monitor back orders, delivery issues, and damaged materials, and resolve accordingly
Assign and adjust driver routes to balance workload and maximize efficiency
Maintain driver logs, trip reports, and ensure regulatory compliance
Assist with inventory control, including cycle counts and discrepancy reporting
Support fleet maintenance scheduling and repairs
Address delivery-related concerns, complaints, and service issues
Assist in warehouse operations, including loading/unloading when needed
Maintain a clean, organized, and safe work environment