Delivery Dispatch Coordinator

Winston Water Cooler ManagementDallas, TX
$60,000 - $80,000Onsite

About The Position

This role is responsible for coordinating daily truck deliveries, managing driver communication, and ensuring orders are dispatched efficiently and on time. This is a fast-paced, real-time operations role where priorities shift throughout the day. Urgent, same-day delivery requests are common, and success in this role requires the ability to adjust quickly, make decisions on the fly, and keep things moving. This is not a sit-back desk job, we’re looking for someone who stays engaged, communicates constantly, and takes ownership of daily execution.

Requirements

  • 2–5+ years of experience in dispatch, delivery coordination, or logistics
  • Experience in a fast-paced environment with changing priorities
  • Ability to make quick decisions and stay organized under pressure
  • Strong communication skills and ability to manage drivers effectively
  • Comfortable working closely with both office and warehouse teams

Nice To Haves

  • Bilingual Spanish/English is a strong plus
  • Experience in plumbing, HVAC, or building materials distribution is preferred

Responsibilities

  • Dispatch drivers for daily delivery routes (“Our Truck” operations)
  • Handle urgent and same-day delivery requests, adjusting routes in real time
  • Communicate with drivers throughout the day to manage timing and changes
  • Coordinate with warehouse team to ensure orders are staged and ready
  • Prioritize deliveries based on job site needs and customer urgency
  • Monitor delivery progress and proactively resolve delays or issues
  • Maintain clear communication between drivers, warehouse, and internal teams
  • Support load planning and route efficiency
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