Delivery Director - GFT

RBC•Toronto, ON

2d•Onsite

About The Position

What is the opportunity? Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us! Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration. As a Delivery Director, you will lead the delivery of Finance & Audit IT’s delivery of large cross-platform programs, inclusive of the highly critical, multi-year CFO Transformation Technology & Data workstream as that Program ramps up.

Requirements

Undergraduate degree
Demonstrated ability in written and oral communication skills along with strong presentation skills.
Ability to determine the information and communication needs of the stakeholders and project.
Strong organizational, project management and time management capabilities.
Expert knowledge of a broad spectrum of IT infrastructure, systems, and services, and a strong understanding of the financial services industry.
Exceptional organizational change management skills and knowledge of best practices.
Strategic thinker with excellent interpersonal skills to work across functions and businesses.
Demonstrated leadership ability, with at least 10 years of experience managing large and complex transformation programs.
Demonstrated strategic conceptualization, analytical and planning skills.
Expert knowledge of program and project plan development & management, scheduling methodology, waterfall and iterative methodologies, program and project metrics, analysis, and status reporting.
Superior staff management and project management skills; demonstrated verbal and written communication skills and effective strategic problem-solving, technical lead and facilitation skills.
Demonstrated skill working effectively with a diverse group of key stakeholders and experience fostering an inclusive environment.

Nice To Haves

Experience in a matrix environment, such as a large, publicly-traded corporation
Ability to facilitate between and influence key decision makers
PMP, CSM

Responsibilities

Lead delivery on multiple concurrent initiatives with high amount of value (benefit/cost), complexity, and uncertainty or manages sub-programs within a very large program.
Lead activities on planning, delivery, and implementation to ensure enterprise-wide strategic goals and objectives are accomplished within approved time frames, scope, and budget.
Leads team & liaises with RBC business and service partners, including external third-party vendors.
Evaluate and provides guidance during the general and detailed planning stages of large-scale enterprise-wise initiatives, developing strategies to ensure all workstreams are cohesive and in line with organizational goals.
Support the design and monitoring of the initiative’s goals.
Translates the vision into high level scope, design, and executables.
Develop the case for change, supporting the design of a holistic end-state transformation roadmap, and working with the CFO & IT delivery teams.
Create clarity out of ambiguity and quickly focuses the effort on the most value.
Provide superior client experience and strengthens relationship within team.
Establish, develop, and maintain strong relationships with RBC business, CFO, and T&O partners.
Seek input and prepares program roadmap, project, and/or implementation plans aligned with stakeholders’ direction.
Integrate plans at program level creating estimating models as required, refines plan, and manages performance against it.
Anticipate and quantifies tactical, operational, and strategic risks applying risk-based approach to forecasting.
Establish a process for the identification of issues.
Resolves complex issues and escalates to executive/steering committee and manages resolution as required.
Responsible for the development of program and project metrics including status reporting of KPIs.
Manage scope using appropriate fact-based metrics/assumptions.
Manage program level communications including status reports to executive stakeholders.
Provide senior management with timely updates on operational program risks & issues.
Manage resource planning and project scheduling and establish policies and procedures that produce high-quality and sustainable results.
Conduct delivery in accordance with RBC Financial Group’s standard project management discipline, consistently following RBC’s Program Management Framework
Champion & operationalize strong program governance and execution assurance processes.
Coachedelivery leads toward their development; including coaching project management best practices.

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work