Delivery Coordinator
UBEO Business Services•Owings Mills, MD
•Onsite
About The Position
A Delivery Coordinator is responsible for designing, scheduling, and optimizing transportation or delivery routes to ensure efficient movement of goods, services, or personnel. The role focuses on minimizing travel time and costs while meeting customer service, safety, and operational requirements.
Requirements
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to prioritize and adapt in a fast-paced environment
- Strong customer service and problem-solving skills
- Experience coordinating schedules, logistics, or dispatch operations preferred
Responsibilities
- Create and coordinate multiple daily deliveries and installation routes
- Contact customers via phone and email to schedule and confirm delivery appointments
- Coordinate alternative delivery dates and times when scheduling conflicts arise
- Work closely with sales, order processing, service, warehouse, and delivery teams to ensure smooth operations
- Arrange and coordinate third-party delivery assistance as needed
- Maintain accurate sales order statuses, scheduling updates, and customer notes within the eAutomate system
- Provide ongoing communication and support to delivery drivers and field personnel throughout the day
- Monitor delivery schedules and proactively resolve logistical or customer issues
- Ensure customers receive timely updates regarding delivery timing and scheduling changes
- Support overall operational efficiency and customer satisfaction through effective coordination and communication
- Perform additional administrative and operational duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
