Delivery Coordinator - Walk Thru Specialist

Recreation World, Inc.•Ormond Beach, FL

1d•Onsite

About The Position

At Giant Recreation World, Central Florida's #1 RV dealer, we're searching for a dedicated full-time Delivery Coordinator – Walk Thru Specialist to join our team! This full-time position offers a competitive hourly wage, a rewarding bonus structure, and a benefits package. This is a full-time role with a schedule that varies within business hours to accommodate delivery volumes and customer needs. You will work weekdays and weekends, with shifts scheduled according to business demand.

Requirements

High school diploma or equivalent
Knowledge of RVs and their systems
Strong customer service, interpersonal, and communication skills
Close attention to detail and organization
Ability to manage multiple deliveries and deadlines simultaneously
Problem-solving skills and adaptability to schedule changes
Professional demeanor with customers
Basic computer skills (email, scheduling systems, documentation)
Ability to lift and move light to moderate items (typically up to 25-50 lbs)
Visual ability to read screens, labels, and documents
Comfortable working outdoors and moving between different work areas
Ability to pass a background check

Nice To Haves

Experience in RV, automotive, or delivery coordination
Experience working with customers in a service or sales environment
Familiarity with PDI processes and vehicle/unit delivery

Responsibilities

Confirming appointments with customers
Coordinating with sales, service, and finance teams to ensure each RV is ready
Greeting customers upon arrival
Walking customers through their new RV step by step, demonstrating all features
Verifying that each unit has passed its Pre-Delivery Inspection, is fully prepped and cleaned
Ensuring all delivery paperwork is completed accurately
Handling customer questions
Identifying opportunities to suggest helpful products that enhance their RV experience
Inspecting units
Communicating updates across departments
Following up on outstanding items post-delivery
Adapting to any schedule changes as needed
Occasionally moving between office, loading, and storage areas
Working outdoors in varying weather conditions