Delivery Coordinator - Walk Thru Specialist

Recreation World, Inc.Ormond Beach, FL
Onsite

About The Position

At Giant Recreation World, Central Florida's #1 RV dealer, we're searching for a dedicated full-time Delivery Coordinator – Walk Thru Specialist to join our team! This full-time position offers a competitive hourly wage, a rewarding bonus structure, and a benefits package. This is a full-time role with a schedule that varies within business hours to accommodate delivery volumes and customer needs. You will work weekdays and weekends, with shifts scheduled according to business demand.

Requirements

  • High school diploma or equivalent
  • Knowledge of RVs and their systems
  • Strong customer service, interpersonal, and communication skills
  • Close attention to detail and organization
  • Ability to manage multiple deliveries and deadlines simultaneously
  • Problem-solving skills and adaptability to schedule changes
  • Professional demeanor with customers
  • Basic computer skills (email, scheduling systems, documentation)
  • Ability to lift and move light to moderate items (typically up to 25-50 lbs)
  • Visual ability to read screens, labels, and documents
  • Comfortable working outdoors and moving between different work areas
  • Ability to pass a background check

Nice To Haves

  • Experience in RV, automotive, or delivery coordination
  • Experience working with customers in a service or sales environment
  • Familiarity with PDI processes and vehicle/unit delivery

Responsibilities

  • Confirming appointments with customers
  • Coordinating with sales, service, and finance teams to ensure each RV is ready
  • Greeting customers upon arrival
  • Walking customers through their new RV step by step, demonstrating all features
  • Verifying that each unit has passed its Pre-Delivery Inspection, is fully prepped and cleaned
  • Ensuring all delivery paperwork is completed accurately
  • Handling customer questions
  • Identifying opportunities to suggest helpful products that enhance their RV experience
  • Inspecting units
  • Communicating updates across departments
  • Following up on outstanding items post-delivery
  • Adapting to any schedule changes as needed
  • Occasionally moving between office, loading, and storage areas
  • Working outdoors in varying weather conditions

Benefits

  • Competitive hourly wage
  • Rewarding bonus structure
  • Health, Dental & Vision Insurance
  • PTO
  • Growth Opportunities
  • Life Insurance
  • Short- & Long-Term Disability
  • 401(k) Retirement Plan
  • Uniforms
  • Company Parties
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