RV Walk Through Specialist

Beaver Coach Sales & Service•Bend, OR

6d•Onsite

About The Position

The RV Walk Through Specialist plays a vital role in delivering an exceptional customer experience. This individual is responsible for walking customers through the features and operations of their new RV, inspecting trade-ins and new inventory, and transporting units as needed. If you love working with people, enjoy being around RVs, and aren’t afraid to roll up your sleeves, this is the role for you.

Requirements

Strong communication and customer service skills
Basic knowledge of RV operations or mechanical systems (training available)
Ability to drive RVs safely (training provided; CDL not typically required)
Comfortable working outdoors in all weather conditions
Attention to detail and organizational skills
Valid driver’s license with a clean driving record

Nice To Haves

Experience in RV service, lot tech work, or delivery coordination a plus

Responsibilities

Conduct thorough and informative RV walk-throughs at the time of customer delivery
Clearly explain RV features, functions, safety tips, and maintenance basics
Answer customer questions and ensure they are confident operating their RV
Transport RVs to and from lot locations, service bays, or delivery sites as needed
Perform inspections of incoming new units and trade-ins for functionality and condition
Identify and document any service needs or cosmetic issues for technician follow-up
Ensure all RVs are clean, prepped, and ready for presentation or customer pickup
Work closely with sales, service, and lot staff to maintain accurate scheduling and smooth workflow
Uphold company standards for professionalism, customer care, and product knowledge