Delivery Control Specialist (G-Project)

Foxconn Industrial Internet - FII • Houston, TX

6d • Onsite

About The Position

The Delivery Control Specialist is responsible for overseeing and managing the end-to-end process of product delivery, ensuring timely and accurate shipments, tracking delivery performance, and handling any related issues. This role plays a key part in optimizing delivery processes, improving customer satisfaction, and supporting logistics operations.

Requirements

• Proven experience in logistics, delivery management, or supply chain operations.
• Strong organizational skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office, with knowledge of SAP system.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.

Nice To Haves

• Fluent in English; foreign language, e.g. Mandarin is a plus.

Responsibilities

• Manage and Monitor Deliveries: Track the status of deliveries from suppliers to customers, ensuring on-time arrivals.
• Coordinate with Logistics Teams: Work closely with warehouse teams, third-party logistics providers, and suppliers to ensure smooth delivery processes.
• Delivery Documentation: Ensure all necessary delivery documentation (invoices, shipping forms, etc.) is accurately completed and submitted.
• Resolve Delivery Issues: Handle any delivery discrepancies, delays, or issues, and work with relevant departments to provide resolutions.
• Monitor Delivery Performance: Analyze delivery metrics and report on key performance indicators (KPIs) to management.
• Customer Communication: Communicate with customers regarding delivery status, delays, or issues, providing exceptional service.
• Continuous Improvement: Identify areas for process improvement and work with relevant teams to implement best practices for more efficient delivery control.
• Inventory Coordination: Work with warehouse teams to ensure the correct inventory is prepared for dispatch and delivered without error.
• Compliance: Ensure compliance with company policies, regulations, and legal requirements related to delivery processes.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level