Delivery Coach

Uplevel•,

About The Position

Uplevel is hiring a Delivery Coach to help enterprise engineering teams turn transformation goals into practical, lasting changes in how they work. During engagements of approximately 12 weeks, the coach embeds with engineering teams of 300–2,000 people across a range of industries, using Uplevel platform data, assessment findings, and its delivery framework. The coach works alongside engineers and managers through pairing, coaching, facilitation, and hands-on delivery work. An Uplevel consultant joins workshops and key sessions, while the Delivery Coach builds and maintains the day-to-day relationship with the team. Remote-first work is possible, though in-person coaching for part of an engagement can accelerate practice change. The role focuses on helping teams improve engineering practices and delivery flow, integrating AI-assisted workflows into daily development, and building managers’ ability to reinforce and sustain changes. It also contributes to Uplevel’s coaching methodology and coordinates team-level work with the Method consultant so that team and organizational efforts support one another. Success means teams and managers continue using the practices after the engagement, with measurable changes reflected in delivery data and team health signals.

Requirements

  • Experience as a practitioner-coach embedded inside engineering teams, in environments where coaching happened through doing rather than advising.
  • Deep fluency and experience in continuous delivery practices, including trunk-based development, test-driven development, incremental delivery, and fast feedback loops.
  • Hands-on experience with AI-forward development workflows and developer tooling, including AI code assistants, prompt engineering for developers, and automated review systems.
  • Experience working inside large, complex, established organizations with enterprise constraints.
  • Deep personal experience using and experimenting with agentic workflows.
  • Ability to diagnose technical and organizational symptoms and causes, and sequence work so change is possible.
  • Ability to meet teams where they are while helping them progress, combining patience with conviction.
  • Clear, direct communication with engineers and managers, including the ability to give difficult feedback while maintaining relationships.
  • Strong facilitation skills and experience.
  • Comfort operating without a complete playbook, applying judgment and helping build what is missing.

Nice To Haves

  • Experience in practitioner-coach environments such as Thoughtworks, Equal Experts, Industrial Logic, Pivotal, or equivalent.
  • Other coaching or consulting experience.

Responsibilities

  • Pair with engineers, code with them, use AI with them, and help develop their skills and confidence.
  • Embed with engineering teams and model improved ways of working through pairing, mobbing, retrospectives, and working sessions.
  • Help teams improve delivery flow by reducing work in progress, shortening cycle times, and building continuous delivery into daily practice.
  • Provide concrete technical recommendations and coach teams on modern engineering practices, primarily through pairing.
  • Identify the causes of delivery slowdowns and help address them.
  • Guide teams in integrating AI-assisted workflows, such as Copilot, AI-driven test generation, and intelligent review tools, into their development lifecycle.
  • Coach engineering managers alongside their teams so they understand changes, why they matter, and how to lead in ways that reinforce the work.
  • Build managers’ ability to sustain new practices after engagements end and connect team practices to executive-level outcomes.
  • Contribute to the development of Uplevel’s practitioner coaching methodology.
  • Surface team-level patterns, blockers, and cultural dynamics to keep the overall engagement picture accurate.
  • Coordinate with the Method consultant on workshops and executive-facing sessions so team-level and organization-level work reinforce each other.
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