Delivery Biker (4344)

Domino's Franchise•Washington, DC

17h

About The Position

The Delivery Biker makes pizza and other item deliveries to residential and commercial locations on assigned routes. The role also supports in-store operations, including food preparation, order assembly, cleaning, and stocking. The employee provides professional, prompt customer service, handles payment transactions, communicates with store staff and dispatch, and follows company quality, safety, and workplace policies. This position may involve working independently and as part of a team in a high-volume, fast-paced environment.

Requirements

Able to read a map, locate addresses, and interpret GPS directions within the designated delivery area.
Able to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Excellent written and verbal communication skills for interactions with management and customers, including taking and processing orders.
Strong ability to multitask.
Able to function in a dynamic, fast-paced environment.
Able to adjust to changing priorities.
Able to work independently and as part of a team.
Able to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Able to make correct monetary change.

Responsibilities

Deliver pizza and other items to residential and commercial locations on assigned routes.
Inspect the vehicle before deliveries.
Review deliveries with customers to ensure products meet their needs.
Maintain high standards of customer service during high-volume, fast-paced operations.
Communicate clearly and positively with management and team members.
Deliver professionally and promptly to encourage repeat customers.
Communicate with the store and dispatcher to prioritize efficient routing.
Handle currency and credit transactions quickly and accurately, including making correct change.
Follow procedures for safe food preparation, assembly, and presentation.
Build customer loyalty through friendly interactions and consistent appreciation.
Resolve complaints promptly and professionally.
Take initiative to find additional tasks when scheduled duties are complete.
Assemble and fold boxes, and affix labels and promotional materials as needed.
Assist with food preparation.
Read order slips or receive verbal instructions and prepare orders to specifications, often handling several orders simultaneously.
Clean, stock, and restock workstations and display cases.
Adhere to quality standards, principles, guidelines, and policies.
Perform other duties as assigned.
Promote company policies and advocate for Team Washington.
Maintain proper attendance and appropriate conduct.
Provide and receive positive feedback and constructive criticism.
Communicate with co-workers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with managers and management to solve problems and provide suggestions as needed.
Maintain a clean and organized work area and take ownership of the surroundings.
Maintain appropriate confidentiality.