Delivery Biker (4344)

Domino's Franchise•Washington, DC

About The Position

The Delivery Biker makes pizza and other-item deliveries to residential and commercial locations on assigned routes. The role also supports store operations by preparing and assembling orders, assisting with food preparation, maintaining workstations, and providing professional, friendly customer service. The employee communicates with store staff, dispatchers, management, and customers to support efficient routing and a positive customer experience. The position requires safe navigation of the designated delivery area, accurate handling of payments, and the ability to work independently and as part of a team in a fast-paced environment.

Requirements

  • Ability to read maps, locate addresses, and interpret GPS directions within the designated delivery area.
  • Ability to navigate varied terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Strong written and verbal communication skills for interacting with management and customers and for taking and processing orders.
  • Ability to multitask effectively.
  • Ability to function in a dynamic, fast-paced environment and adjust to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.

Responsibilities

  • Deliver pizza and other items to residential and commercial locations on assigned routes.
  • Inspect the vehicle before deliveries.
  • Review deliveries with customers to ensure products meet their needs.
  • Maintain high customer-service standards during high-volume, fast-paced operations.
  • Communicate clearly and positively with management and team members.
  • Provide professional, prompt service to encourage repeat business.
  • Communicate with the store and dispatcher to prioritize efficient routing.
  • Handle cash and credit transactions quickly and accurately, including making correct change.
  • Follow procedures for safe food preparation, assembly, and presentation.
  • Build customer loyalty through friendly interactions and consistent appreciation.
  • Resolve complaints promptly and professionally.
  • Find additional tasks to complete when scheduled duties are finished.
  • Assemble and fold boxes; affix labels and promotional materials as needed.
  • Assist with food preparation.
  • Prepare orders according to written or verbal specifications, sometimes handling several orders simultaneously.
  • Clean, stock, and restock workstations and display cases.
  • Adhere to quality standards, principles, guidelines, and policies.
  • Perform other duties as assigned.
  • Promote company policies and advocate for Team Washington.
  • Maintain appropriate attendance and workplace conduct.
  • Give and receive positive feedback and constructive criticism.
  • Maintain good communication with coworkers and serve as a resource for them.
  • Cross-train and learn how the role interacts with other departments.
  • Work with managers to solve problems and provide suggestions as needed.
  • Keep the work area clean and organized and maintain appropriate confidentiality.
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