Delivery Assistant

HD Supply • Earth City, MO

9h • Onsite

About The Position

Assists delivery drivers with customer orders, including loading and off-loading product, interfacing with customers, and ensuring all safety procedures and practices are followed and maintained. This role does not require or allow the operation of a company or rental vehicle.

Requirements

• 0-2 years of experience in areas of responsibility.
• Selects and applies appropriate procedures based on established rules, standard practices, and provided instructions.
• Seeks guidance from a supervisor on non-routine issues, exceptions, or complex problem areas.
• Under close supervision, exercises limited latitude/independent judgment.
• Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Nice To Haves

• Knowledge of warehouse procedures, requisitions, purchase orders, invoices, cargo securement requirements, and delivery documents.
• Prior delivery assistant experience in a similar industry.
• 1+ years of experience operating material handling equipment.

Responsibilities

• Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
• Inspects deliveries before loading to ensure customer orders are accurate, complete, and free of damage.
• Assists with loading and unloading merchandise into and out of delivery vehicles using powered and non-powered material handling equipment.
• Makes customer calls before and during delivery.
• Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
• Relays escalated customer concerns to distribution center leadership to ensure timely resolution and maintain customer satisfaction.
• Performs general warehouse duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED