Delivery and Warehouse Associate

Gabriella White•Jacksonville, FL

About The Position

The Delivery and Warehouse Associate supports delivery operations, assists with in-home furniture placement, and helps maintain the showroom and stockroom to brand standards. The role involves loading, transporting, unloading, assembling, and placing merchandise, while providing safe, accurate, professional, and courteous service to clients. It also supports freight processing, showroom preparation, and day-to-day store operations.

Requirements

  • At least one year of experience in warehouse, retail stock, or delivery operations.
  • Valid driver’s license and clean Motor Vehicle Report (MVR).
  • Ability to obtain Commercial Motor Vehicle (CMV) certification.
  • Ability to lift and move up to 75 pounds independently; heavier items may require team handling.
  • Commitment to teamwork, safety, and maintaining a positive work environment.
  • Reliability, good attendance, and a strong work ethic.
  • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Good written, verbal, and interpersonal communication skills.
  • Ability to work effectively with clients and team members.
  • Ability to follow instructions, work independently and as part of a team, and adapt in a fast-paced environment.
  • Experience using stockroom tools and equipment, including hand trucks and dollies.
  • Proficient computer skills, including MS Office and iPad.

Responsibilities

  • Load, transport, unload, and place merchandise in client homes carefully and professionally.
  • Drive safely, follow delivery schedules, and comply with company driving standards.
  • Receive, inspect, and process incoming freight.
  • Tag and prepare merchandise for showroom placement according to brand standards.
  • Verify the correct products and accessories for each delivery.
  • Ensure merchandise is assembled and in satisfactory condition before delivery.
  • Provide courteous support to clients during deliveries, pick-ups, and in-store interactions.
  • Follow warehouse, delivery, and vehicle safety protocols.
  • Report quality issues, damages, or risks to store management immediately.
  • Work with store staff to support daily operations and foster a positive, client-focused environment.
  • Assist with floor plan changes, light housekeeping, and general facility upkeep to maintain brand standards.

Benefits

  • Competitive health, dental, and vision plans.
  • 401(k) plan with match after 12 months.
  • Sick, vacation, holiday, and parental time off.
  • Employee Assistance Program to support mental well-being.
  • Employee product purchase discount.
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