Delivery Advocate

ImageFIRST Healthcare Laundry Specialists•Kansas City, MO

21h•Onsite

About The Position

Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

Requirements

Minimum of three years of experience within sales or a route sales role
Must possess a professional appearance
Must be able to consistently lift 35 pounds
Must be able to drive a commercial motor vehicle for up to 10 hours on a daily basis
Must possess a minimum of High School Diploma or equivalent
Must possess a valid Driver’s License and have an excellent driving record
Must be able to obtain a C Class Driver's License
Should possess a sense of direction/knowledge of area
Must possess exceptional customer service skills
Must have effective written and verbal communication skills
Knowledge: Practical insight specific to the textile services industry and operations.
Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information.
Communication: Excellent oral, written, phone and face to face communication skills with associates, customers and managers.

Responsibilities

Deliver products to and from our clients as required.
Create a positive moment with every interaction by maintaining positive communication with all employees at your location and all client contacts.
Operate company equipment safely and responsibly, comply with applicable rules and regulations relating to safety and operation of commercial motor vehicles.
Work with your local team to facilitate all clients needs.
Load truck: Ensure complete load is loaded in accordance with delivery manifest.
Unload Truck: Ensure all product is removed from truck and truck is cleaned and sanitized.
Truck Maintenance: timely communication of repairs, PM, accidents
Paperwork: Ensure delivery manifest is signed and recorded in accordance with our client’s expectations.
Team Meetings: Attend team meetings as required
Support: Promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, our community, our customers and their patients.
Sales: Look for opportunities to add product at clients and relay any sales information back to your local team.
Customer Relationships: Identify and resolve customer concerns, ensure customer satisfaction with deliveries, develop positive relationships with principal customer contacts, maintain enthusiastic and professional attitude and maximize customer contract term.