Delivery Account Operations Associate - Frankfort, KY

Xerox•Frankfort, KY

6d•$39,240 - $78,480•Onsite

About The Position

Join Xerox as a Delivery Account Operations Associate IV, supporting customer locations throughout Kentucky through hands-on device deployment, technical support, inventory management, and customer service. This field-based role is ideal for someone who is organized, comfortable working independently, and enjoys combining technical and administrative responsibilities. You will travel frequently throughout Kentucky using a company-provided vehicle while supporting Xerox equipment and customer operations.

Requirements

Valid driver's license and ability to successfully complete the required Motor Vehicle Record check
Ability to lift up to 75 pounds and safely move Xerox multifunction devices using appropriate equipment
Ability to walk several miles per day and travel extensively throughout Kentucky, including driving approximately 2,000 to 2,500 miles per month
Strong Microsoft Office skills, including Excel and PowerPoint, with strong administrative and organizational abilities
Strong communication skills and ability to work independently in a customer-facing, field-based environment

Responsibilities

Install and configure devices onsite, including physical tagging, application settings, address books, network information, and related setup activities
Manage consumable inventory, initial supply orders, deliveries, and the loaner device pool
Provide end-user training and coordinate device installations with Sales, Delivery, IT, and other support teams
Deliver, pick up, relocate, and support Xerox devices, loaner equipment, desktop scanners, and related equipment at customer locations
Create required files and support tickets, perform break-fix activities, and maintain accurate administrative records