Delivered In Sales Coordinator

Love's Travel Stops & Country Stores•Houston, TX

About The Position

The Delivered In Sales Coordinator makes outbound calls to find, qualify, and grow customers for delivered-in gasoline and diesel. Delivered-in fuel is brought directly to a customer's site, tanks, or equipment. The coordinator works with Sales Specialists, dispatch, and operations to help new accounts begin receiving deliveries smoothly. The role focuses on commercial fuel users such as trucking fleets, construction and excavation companies, agricultural operations, municipalities, and businesses with on-site bulk tanks or equipment. The coordinator explains delivered fuel programs, gathers customer and usage information, creates qualified leads, and coordinates handoffs to the Marketing team for pricing and closing. Accurate call, lead, customer, and follow-up records are maintained in the internal database.

Requirements

  • High school diploma required.
  • Excellent verbal presentation and phone skills, with the ability to handle heavy call volumes.
  • Strong organization and attention to detail; able to manage several accounts and coordinate among sales, dispatch, and operations.
  • Comfort with numbers, including gallons, volumes, and delivery schedules.
  • Positive attitude and ability to work as a team player.
  • Ability to learn new products, processes, and fuel market basics quickly.
  • Sales-minded and results-driven, persistent, motivated, and able to handle rejection.
  • Ability to maintain call and account records in the internal CRM.
  • Ability to meet the stated physical demands: prolonged sitting with some bending and stooping, occasional lifting up to 25 pounds, keyboard and calculator use, and normal-range hearing and vision.

Nice To Haves

  • Bachelor's degree in a business-related field.
  • 1–5 years of experience in telephone sales, inside sales, or a call center.
  • Knowledge of fuel distribution, delivered or bulk fuel, petroleum products, or the trucking industries.
  • Experience with dispatch, logistics, or account coordination.

Responsibilities

  • Make outbound calls to commercial fuel users to build interest in delivered-in gasoline and diesel.
  • Present delivered fuel programs and explain their benefits, including on-site and bulk tank fills, scheduled and keep-full deliveries, fuel management reporting, and the value of combining these with other Love's offerings.
  • Learn the products, delivery process, and fuel market well enough to answer general questions and handle initial objections about topics such as pricing structure, delivery minimums, tank requirements, service area, and switching suppliers.
  • Collect key details when qualifying leads, including fuel types, monthly gallons, tank capacity, number and type of equipment, site locations, delivery frequency, and current supplier.
  • Create qualified leads and work with the Marketing team to ensure a seamless handoff for pricing and closing.
  • Maintain accurate records of calls, leads, customer details, and follow-ups in the internal database.
  • Perform other duties as assigned.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance beginning the first of the month after 30 days
  • Competitive pay
  • Career development
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