Delicatessen Clerk

Hy-Vee•Robbinsdale, MN

About The Position

As a Delicatessen Clerk, you handle food safely and keep the work area clean and neat. You may operate department registers, accept payments, and make change. You provide courteous, friendly, and efficient service to customers and team members, helping maintain a positive company image. The position works in a fast-paced environment and has daily contact with the general public and customers, as well as contact with government or regulatory agencies during inspections. Night and weekend shifts are required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Able to understand and follow verbal or demonstrated instructions.
  • Able to write identifying information and request supplies orally or in writing.
  • Able to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Less than high school education or equivalent experience, and six months or less of similar or related work experience.
  • Able to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability must include clarity of vision at distances greater than 20 inches and less than 20 feet, with or without correction, color vision, depth perception, and field of vision.
  • Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required.

Responsibilities

  • Provide prompt, efficient, friendly customer service, treating customers with care and patience.
  • Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
  • Answer the telephone promptly, provide helpful service, and take customer orders, including orders at the delicatessen counter.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Review the day's orders and the freshness and appearance of food.
  • Follow sanitation procedures and keep the work area clean and neat.
  • Ensure adequate food supply, develop or follow a production list, anticipate daily product needs, and prepare, finish, and replenish products.
  • Check in and put away products and, when applicable, review invoices.
  • Operate department registers and handle payments and change where applicable.
  • Remove trash in a timely manner and follow personal hygiene, dress, company, and store guidelines.
  • Report to work as scheduled and on time.
  • Wash dishes, order products and supplies, deliver orders, and price products as needed.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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