Deli Manager

Lassen s Natural Foods•Los Angeles, CA

36d

About The Position

The Deli Manager is responsible for ensuring operational success at all levels in the Deli. The Deli Manager is responsible for properly ordering and receiving shipment that is delivered to their location, per the Lassens Receiving Procedure, ensuring inventory within their department is accurate. The Deli Manager is the foremost authority on all Deli products Lassens provides, and leads the Deli Team with passion for those products. The Deli Manager creates and maintains department displays, ensures all pricing is accurate by placing the correct shelf tags and sale signs throughout the department, and shares their knowledge of Lassens monthly AD’s and sales in the Deli Department with customers. The Deli Manager provides leadership for all aspects of the Deli, including Team Member development and accountability. Deli Managers accomplish targeted labor, growth, and sales margins.

Requirements

A passion and depth of knowledge of all things food, in particular specialty foods such as Organic, Vegan, Vegetarian, Gluten Free, Free Range, etc.
Ability to instruct others in a constructive and positive manner
Excellent communication skills and willingness to work as a team; ability to communicate effectively with customers
Able to lead and motivate a diverse group of Team Members
Strong knowledge of email, spreadsheets, and Word
Ability to think critically and problem solve
Ability to visually examine products for quality and freshness
Must be self motivated and solution oriented with effective time management skills
Display proper handling and understanding of knife and other cutting equipment
Ability to properly handle high amounts of stress and large volumes of customers while maintaining a positive and friendly attitude and disposition
Flexible work schedule to meet department needs

Responsibilities

Give customers immediate and undivided attention
Work with the Store Manager to create and maintain a labor schedule to leverage productivity within the needs of the department.
Ensure food quality and proper presentation of all food items and that recipes are followed accurately.
Reports any and all violations of policy and unsafe working are reported to the Manager On Duty or Store Manager immediately upon discovery
Follow all food safety regulations including proper labeling, dating, storage and rotation
Strictly adhere to all recipes, instruction cards and maps & schematic guidelines
Achieve required sales, margin, expense and labor targets
Know product availability, preparation, storage and nutritional aspects and ensure product mix meets varied customer dietary needs and requests
Ensure department orders for equipment, supplies and products are timely and accurate
Maintain accurate retail pricing and signage
Communicate company goals and information to Team Members
Communicate effectively with team members regarding all operation and performance issues, verbally and through email documentation.
Keep the Store Manager informed of all events that affect the department
Schedules and leads department team meetings; attends store and regional meetings
Observes all deli policies, procedures, safety rules, cleanliness and sanitation, and Weight and Measures directives.
All other duties assigned by management.