Deli Kitchen Production Lead
About The Position
Join our Festival Foods team as a Deli Kitchen Production Lead! At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. As Deli Kitchen Production Lead, you will oversee daily kitchen operations while leading the deli production team. In this role, you will ensure product quality, manage inventory, and deliver exceptional guest experiences, all while fostering career development and operational excellence. If you're passionate about food, leadership, and providing high-quality service, this position offers the perfect opportunity to grow your career and make a meaningful impact in our deli department.
Requirements
- Strong ability to lead and motivate a diverse team in a fast-paced environment.
- Demonstrated capability to handle guest concerns and operational issues with tact and professionalism.
- Experience in managing product quality, rotation, and inventory.
- Thorough understanding of the retail food business and perishable department operations.
- A complete understanding of safety protocols and the ability to apply on-the-job safety training to recognize and respond to hazards.
- Prior food service leadership experience in fast food, as a line cook, or prep cook is a plus.
- Retail leadership experience in a grocery kitchen environment is a plus.
Nice To Haves
- Promoting a positive, collaborative culture.
- Eagerness to apply retail leadership experience in a grocery kitchen environment.
Responsibilities
- Provide exceptional guest service by handling each interaction with professionalism and care.
- Lead and coach Deli Kitchen associates, reinforcing company culture and performance expectations.
- Assist the Deli Kitchen Manager in overseeing daily kitchen operations, including labor, expenses, stock levels, and quality control.
- Manage recipe control, measurement accuracy, product rotation, and monitor product dates to maintain high-quality standards.
- Address guest concerns, assist with product inquiries, and resolve issues related to prep and kitchen-made items.
- Guide Deli Kitchen associates on career path development.
- Communicate with leads and managers regarding supplies, product inventory, and rotation.
- Contribute to the cleanliness and organization of the department by ensuring proper sanitation of work areas, shelving, and the sales floor.
- Maintain food safety logs in accordance with company policies.
- Maintain regular, timely attendance in compliance with the work schedule.
- Perform other duties as assigned.
Benefits
- 15% off grocery purchases for you and your immediate household.
- Weekly Pay
- Premium Pay (Part-time associates receive $1 premium per hour on Sundays and select holidays; Full-time associates receive time and a half on Sundays and select holidays).
- Two-Week Advanced Scheduling
- Vision Insurance
- Dental Insurance (two coverage options)
- 3 weeks of paid parental leave
- Fitness reimbursement program
- Employee Assistance Program (EAP)
- LEAPCare Care Coaches
- 401(k) plan
- Annual discretionary match for 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
