Deli Kitchen Manager

Festival FoodsWausau, WI
Onsite

About The Position

Join our Festival Foods team as a Deli Kitchen Manager and lead the team to create exceptional guest experiences! In this role, you’ll oversee deli kitchen operations, from managing inventory and food quality to driving production decisions that meet guest demand. You’ll also have the opportunity to inspire and develop your team, fostering a positive, collaborative environment. If you’re passionate about food, leadership, and providing top-tier service, this is the perfect opportunity to grow your career and make a meaningful impact.

Requirements

  • At least 3 years of leadership experience, with 1 year in a management role in retail grocery, restaurant, fast food, or food service.
  • Ability to communicate clearly and effectively with guests and team members in a fast-paced, high-pressure environment.
  • Strong focus on quality control, food safety, and inventory management.
  • Full understanding of safety requirements and ability to apply on-the-job safety training.

Responsibilities

  • Deliver Outstanding Guest Experiences: Create engaging, memorable experiences by recognizing and reacting to guests’ needs, ensuring they feel valued and appreciated.
  • Lead and Develop Your Team: Thoroughly and consistently train, support, and inspire deli kitchen associates to ensure high retention and top performance, providing ongoing feedback and coaching.
  • Ensure High-Quality Standards: Monitor recipe execution, shrinkage, and overall quality control to maintain the highest standards in food preparation and presentation.
  • Oversee Deli Operations: Manage inventory, order deli kitchen products from vendors, and ensure proper food rotation, temperature management, and replenishment of all products on display.
  • Collaborate and Encourage Teamwork: Foster a positive, team-oriented work environment by leading by example, encouraging cooperation among staff, and working closely with store and Support Office associates.
  • Drive Production Decisions: Analyze weekly movement reports and make informed decisions on production levels to meet guest demand without overstocking or waste.
  • Ensure Department Cleanliness and Organization: Maintain a clean, organized, and sanitized work environment, including work areas, shelving, and sales floor, to comply with safety and cleanliness standards.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Support the Team: Other duties as assigned.

Benefits

  • 15% off grocery purchases for you and your immediate household
  • Weekly Pay
  • Premium Pay on Sundays and select holidays
  • Time and a half on Sundays and select holidays for full-time associates
  • Two-Week Advanced Scheduling
  • Vision Insurance
  • Two Dental coverage options
  • 3 weeks of paid parental leave
  • Fitness reimbursement program
  • Employee Assistance Program (EAP)
  • LEAPCare Care Coaches
  • 401(k)
  • Annual discretionary match for 401(k)
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