Deli Hotbar Cook

Festival Foods•Mauston, WI

9h•Onsite

About The Position

Join Our Festival Foods Team as a Deli Hot Bar Cook! Are you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we’d love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love!

Requirements

Ability to interact tactfully with guests and personnel, with good oral and written communication skills.
Experience in fast food, deli, or restaurant environments is valuable.
Complete understanding of safety requirements and company policies.
Proper training in equipment and procedures including slicers, fryers, hot bar, and more.
Knowledge of perishable food.
Ability to work at a fast pace, multitasking in a dynamic environment.
Familiarity with various kitchen equipment.
Ability to handle high-pressure situations effectively.
Ability to work at a fast pace in changing temperatures (coolers, kitchens, freezers, sales floor).
Ability to lift up to 50 pounds.
Bending, kneeling, standing in place for long periods of time.

Responsibilities

Providing excellent guest service, including friendly greetings, answering questions, and addressing concerns with professionalism and care.
Helping guests find items, answering questions, and providing deli recommendations.
Receiving, preparing, and fulfilling guest orders and special requests efficiently, following deli production schedules.
Maintaining high-quality conditions at the hot bar, ensuring all items are garnished attractively and adhere to proper protocols for item shrinking.
Collecting food temperatures and maintaining hot food logs to ensure safety and quality standards.
Organizing, stocking, cleaning, and labeling the hot bar efficiently.
Addressing and resolving guest concerns by practicing the boomerang principle, ensuring a positive resolution.
Maintaining regular, timely attendance in compliance with the work schedule, and providing adequate notice for occasional absences.
Performing other duties as assigned.

Benefits

15% off grocery purchases for you and your immediate household.
Weekly Pay
Premium Pay on Sundays and select holidays for part-time associates ($1 premium per hour).
Time and a half on Sundays and select holidays for hourly full-time associates.
Two-Week Advanced Scheduling.
Vision Insurance.
Two Dental Coverage Options.
3 weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP).
LEAPCare Care Coaches.
401(k) plan.
Annual discretionary match for 401(k).