Deli Hotbar Cook
About The Position
Join Our Festival Foods Team as a Deli Hot Bar Cook! Are you passionate about food service and eager to create delicious meal options for our guests? If you have experience in fast food, as a line cook, or in a deli or restaurant setting, or no experience - but a willingness to learn, we’d love to talk with you about the Deli Hot Bar Cook opportunity at Festival Foods. In this role, you'll play a key part in enhancing breakfast, lunch, and dinner experiences for our guests. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our hot bar has them covered. As a Hot Bar Cook, you'll play a key role in frying and preparing a delicious array of menu items that offer both convenience and variety. From fan favorites like crispy fried chicken, savory fried fish, and creamy mashed potatoes, to cheesy mac & cheese, and crispy potato wedges, your culinary skills will help us deliver the quality and flavor our guests love!
Requirements
- Ability to interact tactfully with guests and personnel, with good oral and written communication skills.
- Experience in fast food, deli, or restaurant environments will be valuable.
- Complete understanding of safety requirements and company policies, with proper training in equipment and procedures including slicers, fryers, hot bar, and more.
- Knowledge of perishable food and the ability to work at a fast pace, multitasking in a dynamic environment.
- Familiarity with various kitchen equipment and the ability to handle high-pressure situations effectively.
Responsibilities
- Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
- Offer Assistance: Help guests find items, answer questions, and provide deli recommendations. Your friendly demeanor and knowledge of food service will enhance their shopping experience.
- Service Excellence: Provide exceptional service to all guests, ensuring their needs are met with a helpful attitude.
- Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.
- Hot Bar Display: Maintain high-quality conditions at the hot bar, ensuring all items are garnished attractively to entice guests and adhere to proper protocols for item shrinking.
- Temperature & Quality Control: Collect food temperatures and maintain hot food logs to ensure safety and quality standards.
- Efficiency & Organization: Organize, stock, clean, and label the hot bar efficiently, keeping it well-maintained and ready for guests.
- Guest Concerns: Address and resolve guest concerns by practicing the boomerang principle, ensuring a positive resolution.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
- Support the Team: Other duties as assigned
Benefits
- 15% off grocery purchases
- Weekly Pay
- Premium Pay on Sundays and select holidays for part-time associates
- Time and a half on Sundays and select holidays for full-time associates
- Two-Week Advanced Scheduling
- Vision Insurance
- Two Dental Coverage Options
- 3 weeks of paid parental leave
- Fitness reimbursement program
- Employee Assistance Program (EAP)
- LEAPCare Care Coaches
- 401(k) with annual discretionary match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
