AGMT, Deli-Region 71

Pilot Company•Joliet, IL

About The Position

Pilot Flying J is seeking an experienced Deli General Manager to oversee high-volume retail facilities. The role is responsible for developing and executing travel center and restaurant business plans to meet established standards, sales and profit objectives, and customer satisfaction goals. The Deli General Manager ensures customer expectations are met, conducts meetings with subordinate employees, and maintains effective vendor relationships. The Deli General Manager builds, coaches, manages, and develops teams, including staffing, interviewing, hiring, and training. Additional duties include driving sales, managing team members, tracking inventory, providing customer service, and performing profit-and-loss analysis.

Requirements

  • 2–3 years of management experience in a restaurant, deli, or foodservice setting.
  • Previous management proficiency in high-volume retail with P&L accountability.
  • Ability to create and maintain a customer-focused culture.
  • Integrity and accountability at the managerial level.
  • Excellent team leadership skills.
  • Ability to work a flexible schedule of nights, days, weekends, and holidays.

Responsibilities

  • Develop and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction.
  • Ensure customer expectations are met.
  • Conduct meetings with subordinate employees.
  • Maintain effective vendor relationships.
  • Build, coach, manage, and develop teams, including staffing, interviewing, hiring, and training.
  • Drive sales.
  • Manage team members.
  • Track inventory.
  • Provide customer service.
  • Perform P&L analysis.

Benefits

  • Fuel discount nationwide
  • Medical plan
  • Dental plan
  • Vision plan
  • 401(k)
  • Flexible spending accounts
  • Adoption assistance
  • Tuition reimbursement
  • Flexible schedule
  • Weekly pay
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