Deli Clerk I

Festival Foods•Mauston, WI

1d•Onsite

About The Position

Join the Festival Foods Team as a Part-Time Deli Clerk! Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Requirements

Ability to deal tactfully and effectively with guests and all personnel.
Good oral and written communication skills.
Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
Lifting up to 50 pounds on an occasional basis.
Full range of upper body motion.
Ability to work at a fast pace.
May be exposed to extreme temperatures.

Responsibilities

Providing excellent guest service, including friendly greetings, answering questions, and addressing concerns with professionalism and care.
Helping guests locate items on or off the sales floor and professionally answering the Deli Department telephone.
Receiving, preparing, and fulfilling guest orders and special requests with attention to detail and quality.
Addressing guest concerns and resolving issues promptly using the boomerang principle to ensure a positive experience.
Inspecting, rotating, maintaining proper temperatures, and replenishing all deli products on display to ensure high standards.
Maintaining proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
Leading by example in maintaining food safety logs and adhering to all safety standards.
Ensuring all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
Maintaining regular, timely attendance in compliance with the work schedule, and providing adequate notice to find a replacement for occasional absences.
Performing other duties as assigned.