Deli/Clerk

Kroger•Lehi, UT

About The Position

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service and encourages other associates to do the same. The role helps maintain a safe, clean environment that encourages customers to return, assists the department manager in reaching sales and profit goals, and monitors established quality assurance standards. Deli Clerks are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position prepares deli foods and supports customers with product information and suggestions. It also requires adherence to food safety regulations and guidelines and the ability to perform essential functions and other duties assigned by store leadership, with or without reasonable accommodation.

Requirements

  • Outstanding customer service skills.
  • Effective communication skills and willingness to work as part of a team.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Good basic math skills.
  • Ability to obtain a current food handlers permit once employed.

Nice To Haves

  • Desire to gain an understanding of food production and basic cooking techniques.

Responsibilities

  • Prepare food items for the cold case, fresh pack, salad, and hot bars according to customer requests.
  • Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment such as fryers and slicers.
  • Ensure deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
  • Gain and maintain knowledge of deli products and respond to customer questions and make product suggestions.
  • Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
  • Adhere to food safety regulations and guidelines.
  • Perform essential functions and other duties assigned by store leadership, with or without reasonable accommodation.
  • Help maintain a safe and clean department and support the department manager in reaching sales and profit goals.

Benefits

  • Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
  • Paid time off, including vacation and sick leave.
  • Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
  • Discounts on Kroger purchases, including Our Brands.
  • Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
  • Industry-leading training programs.
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