DELI/CLERK

The Kroger Co. • Phoenix, AZ

13d

About The Position

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service and encourages other associates to do the same. The role helps maintain a safe, clean environment that encourages customers to return, assists the department manager in reaching sales and profit goals, and monitors established quality assurance standards. Deli Clerks are expected to demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position involves preparing deli foods, following recipes and food-safety requirements, maintaining product quality and freshness, and helping customers with product questions and suggestions. Associates may also be assigned other duties by store leadership, with or without reasonable accommodation.

Kroger describes benefits that may include medical, dental, vision, and prescription coverage; paid vacation and sick leave; free, confidential financial and emotional counseling through its Employee Assistance Program and Goldman Sachs Ayco collaboration; discounts on Kroger purchases; up to $21,000 in career tuition reimbursement; and training programs. Benefits and eligibility may vary.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars according to customer requests.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment such as fryers and slicers.
• Ensure deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of products sold in the deli department, answer customer questions, and make product suggestions.
• Provide excellent customer service, address customers’ needs in a timely and effective manner, and model suggestive selling techniques.
• Follow food-safety regulations and guidelines.
• Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards.
• Help establish and maintain a safe and clean environment.
• Perform other duties assigned by store leadership, with or without reasonable accommodation.
• Demonstrate Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over the associate’s career through the Continuing Education program.
• Industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed