Deli Clerk

Hy-Vee•Rochester, MN

About The Position

As a Delicatessen Clerk, you handle food safely and keep the work area clean and neat. You provide courteous, friendly, and efficient customer service to customers and team members, and operate department registers and accept payments and make change where applicable. The role also includes preparing, finishing, and replenishing food products; maintaining product freshness and adequate supply; and following sanitation, hygiene, dress, and company guidelines. The position reports to the District Store Director, Store Manager, designated Assistant Managers, Food Service Director, and Delicatessen Department Manager. There are no positions reporting to this role. The anticipated hourly starting wage is $13.50 to $16.80, depending on experience. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

  • Understand and follow verbal or demonstrated instructions.
  • Write identifying information and request supplies orally or in writing.
  • Perform arithmetic calculations involving fractions, decimals, and percentages.
  • Education: less than high school, or equivalent experience.
  • Six months or less of similar or related work experience.
  • Physically perform medium work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Meet visual requirements including distance vision, color vision, depth perception, and field of vision, with or without correction.
  • Perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Successfully complete a pre-employment drug screen.

Responsibilities

  • Provide prompt, efficient, friendly customer service and assist customers with finding or reaching products, carrying items, and other requests.
  • Greet customers, learn and use their names when possible, and help enhance their shopping experience.
  • Answer telephone calls when called upon, provide assistance, and take customer orders.
  • Take customer orders at the delicatessen counter.
  • Work collaboratively with coworkers to support customer satisfaction and a pleasant work environment.
  • Review the day's orders and check food status and appearance for freshness.
  • Follow proper sanitation procedures and keep the work area clean and neat.
  • Ensure an adequate food supply is ready and available; develop or follow a production list and anticipate daily product needs.
  • Prepare, finish, and replenish products as necessary.
  • Check in and put away product and, when applicable, review invoices.
  • Operate department registers, receive payments, and make change where applicable.
  • Remove trash in a timely manner.
  • Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
  • Report to work as scheduled and on time.
  • Wash dishes as necessary.
  • Order products and supplies as necessary.
  • Deliver orders as needed.
  • Price products for customers as necessary.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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