DELI/CLERK

The Kroger Co. • West Bend, WI

1d

About The Position

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service and encourages other associates to do the same. The role helps maintain a safe, clean environment that encourages customers to return, assists the department manager in reaching sales and profit goals, and monitors established quality assurance standards. Deli team members are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Deli Clerk prepares food items for deli cases, fresh pack, salads, and hot bars; prepares and mixes ingredients; and ensures deli items are labeled, dated, covered, rotated, and monitored for quality and freshness. The role also includes learning about deli products, answering customer questions, making product suggestions, providing timely customer service, and following food safety guidelines. Other duties may be assigned by store leadership, with or without reasonable accommodation.

Requirements

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain a current food handlers permit once employed.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars according to customer requests.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment such as fryers and slicers.
• Ensure deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
• Gain and maintain knowledge of deli products to answer customer questions and make product suggestions.
• Provide excellent, timely customer service and model suggestive selling techniques.
• Follow food safety regulations and guidelines.
• Perform the essential functions of the position and other duties assigned by store leadership, with or without reasonable accommodation.
• Help maintain a safe and clean environment, support department sales and profit goals, and monitor quality assurance standards.

Benefits

• Medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Paid time off, including vacation and sick leave.
• Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
• Discounts on Kroger purchases, including Our Brands.
• Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
• Access to industry-leading training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed