Deli Clerk I

Festival Foods • Eau Claire, WI

9d • Onsite

About The Position

Join the Festival Foods Team as a Part-Time Deli Clerk! Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service. At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Requirements

• Ability to deal tactfully and effectively with guests and all personnel.
• Good oral and written communication skills.
• Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.
• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Responsibilities

• Provide excellent guest service, including greeting, answering questions, and addressing concerns.
• Help guests locate items and answer the Deli Department telephone.
• Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Address guest concerns and resolve issues promptly using the boomerang principle.
• Inspect, rotate, maintain proper temperatures, and replenish all deli products on display.
• Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Lead by example in maintaining food safety logs and adhering to all safety standards.
• Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Maintain regular, timely attendance in compliance with the work schedule, and provide adequate notice for absences.
• Perform other duties as assigned.

Benefits

• 15% off grocery purchases for you and your immediate household.
• Weekly pay.
• Premium pay on Sundays and select holidays for part-time associates.
• Two-week advanced scheduling.
• Vision insurance.
• Two dental coverage options.
• 3 weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP).
• LEAPCare Care Coaches.
• 401(k) plan.
• Annual discretionary match for 401(k).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed