DELI/CLERK

The Kroger Co.•Longmont, CO

About The Position

A Kroger Deli Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in reaching sales and profit goals and monitors established quality assurance standards. Deli Clerks are expected to demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position prepares deli foods for customer orders and department displays, follows recipes and food-safety guidelines, and keeps products labeled, dated, covered, rotated, and fresh. Clerks learn the products offered in the department, respond to customer questions, make product suggestions, and use suggestive selling techniques. Additional duties may be assigned by store leadership, with or without reasonable accommodation. Kroger describes benefits that may include healthcare coverage, paid time off, financial and emotional counseling, discounts on Kroger purchases, tuition reimbursement, and training programs. Benefit availability and eligibility may vary.

Requirements

  • Outstanding customer service skills.
  • Desire to gain an understanding of food production and basic cooking techniques.
  • Effective communication skills and willingness to work as part of a team.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Good basic math skills.
  • Ability to obtain a current food handlers permit once employed.

Responsibilities

  • Prepare food items for the cold case, fresh pack, salad, and hot bars according to customer requests.
  • Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment such as fryers and slicers.
  • Ensure deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
  • Gain and maintain knowledge of products sold in the deli department, answer customer questions, and make product suggestions.
  • Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
  • Adhere to food-safety regulations and guidelines.
  • Perform the essential functions of the position and other duties assigned by store leadership, with or without reasonable accommodation.
  • Help maintain a safe and clean environment and assist the department manager in achieving sales and profit goals and monitoring quality standards.

Benefits

  • Medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
  • Paid time off, including vacation and sick leave.
  • Free, confidential financial and emotional counseling through the Employee Assistance Program and Goldman Sachs Ayco collaboration.
  • Discounts on Kroger purchases, including Our Brands.
  • Up to $21,000 in tuition reimbursement over an associate’s career through the Continuing Education program.
  • Access to training programs.
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