Zingerman's Deli Catering Sales Team Member

Zingerman's Delicatessen•Ann Arbor, MI

3h•$18 - $20•Onsite

About The Position

Be a part of the Zingerman’s Deli Team! If you are interested in a fun and friendly environment and would like to be one of our Catering Office Team Members–we’d love to have you on our team! You are the front line of our catering sales office–talking to guests about our Catering menu and taking their orders, sending and processing invoices, and working with the rest of our Catering team to deliver the Zingerman’s Experience at celebrations and gatherings in Ann Arbor and all over Southeast Michigan!

Requirements

Excellent customer service skills
Strong desire to learn about food, open book management and industry-leading service
Is passionate about great food and giving great service
Loves to make people feel like they were the best part of your day
Enjoys working in a collaborative team environment
Can lift and carry up to 20 pounds
Can ascend and descend through multiple levels of the Deli building

Responsibilities

Works with our guests to enter phone or online orders
Assists guests with questions and helps plan their gatherings
Calculates food portions to meet customers' needs
Uses Catering software program to enter data for customer orders
Communicates with multiple Deli departments to ensure accuracy on all orders
Communicates with Zingerman’s Bakehouse to place accurate orders for Catering needs
Communicates with the Catering Events team regarding Catering serviced events
Performs various administrative tasks including processing payments and closing out credit card sales
Has the ability to keep track of details and tasks needed for the successful delivery of catering orders