Full Time Food Service Manager

Meijer•North Canton, OH

3d•$21 - $30•Onsite

About The Position

Fresh Thyme Farmers Market is seeking a passionate and experienced Deli/Bakery Manager to oversee all aspects of the Deli/Bakery Department. This role involves managing staff, sales, margin, and labor, while ensuring exceptional customer service and adherence to procedural guidelines. If you are a leader passionate about retail grocery and organic products, and thrive in a fast-paced, growing environment, Fresh Thyme offers a unique business model, a promote-from-within culture, and excellent benefits.

Requirements

High school diploma or equivalency degree.
Minimum of 4 years professional experience.
Must maintain the highest level of customer service at all times.
Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
Must have the capacity to take initiative when problems arise.
Flexibility to adapt in a variety of situations.
Must have advanced attention to detail with the capability to prioritize and meet deadlines.
Excellent written communication and documentation skills.
Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
Must have knowledge with MS Office including Outlook, Word, and Excel.
Ability to multitask and have excellent organizational skills is essential.
Must be able to lead, support and contribute to team goals.
Ability to work varied hours/days as business dictates.
Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
Must have advanced knowledge of math, weights, and measures.
Demonstrate ability to analyze and interpret Company financial statements and results.
Must have skills working with all food service equipment such as knives, slicers, scales, and ovens.
Ability to follow and direct team to follow recipes, spec, and schematic.

Nice To Haves

Preferred 3-5 years grocery retail experience in deli/bakery department processes and procedures.
Previous experience in a natural foods industry is a plus.

Responsibilities

Prepares weekly sales and labor projections for the Deli/Bakery Department to maximize sales and profits, ensuring operations stay within the allocated labor percentage.
Monitors and controls all department costs and expenses, including inventory control, proper ordering, weighing procedures, shrink control, and monitoring ad displays.
Manages Deli/Bakery Department staff, including hiring, training, scheduling, coaching, and conducting performance reviews, ensuring staff adherence to all policies and procedures.
Oversees shift operations, including writing and/or approving Department work schedules.
Ensures weekly flyer ads are in stock and ready for sale, and that product for upcoming ads is ordered, stocked, and available for processing.
Stocks deli/bakery cases, ensuring proper product presentation, facing, filling, and organization according to schematics, and verifying tag and pricing accuracy.
Ensures the cleanliness and safety of deli/bakery aisles, storage areas, and work areas, including cleaning shelves and products, managing spills, and removing floor hazards.
Responds positively to customer inquiries, assists customers with purchases, information, and product selection at the deli/bakery counter, and engages in selling and cross-selling of products.
Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
Monitors the rotation of all deli/bakery products, paying close attention to expired stock and discarding outdated or spoiled items.
Balances the deli/bakery general ledger and financial statements, and is responsible for all department margins.
Oversees pre-inventory preparation, including back stock and ensuring tags match products.
Manages department inventory control to prevent out-of-stocks and over-stocks.
Uses knowledge of scales, weight measures, and tares to accurately weigh and label products, including packaging, wrapping, and following proper dating procedures.
Monitors that proper temperatures are maintained at all stages during the production of deli, cheese, and bakery items.
Maintains a high level of product knowledge and product preparation.
Regularly walks the department to ensure an organized, sanitary, and clean appearance at all times.
Performs other duties as assigned.