Deli Assistant Department Manager - PM

Festival Foods • Menasha, WI

1d • Onsite

About The Position

Join our Festival Foods team as a Deli Assistant Department Manager – PM! Are you a leader with a passion for food service and deli operations? Whether you’ve excelled in fast food, worked in a restaurant, managed a line cook station, or are eager to learn leadership in a grocery deli environment, this could be the start of an amazing opportunity! At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, or feeding a crowd, our deli has them covered. As a Deli Assistant Department Manager, you’ll play an essential role in guiding your team, supporting your department’s goals, and ensuring that guests have an exceptional shopping experience.

Requirements

• Experience in a supervisory role with strong interpersonal skills and the ability to motivate and manage a diverse team in a fast-paced environment.
• Strong understanding of the retail food business, merchandising, and perishable department operations, with the ability to make timely and effective decisions.
• Excellent communication skills and the ability to effectively deal with both associates and guests.
• Knowledge of all safety requirements and company safety policies, including proper training on equipment such as slicers, fryers, ovens, and more.
• ServeSafe certification (Festival will pay for certification if not already certified).
• At least 6 months of experience in a Counter Lead or Night Lead position.

Nice To Haves

• Experience in fast food, restaurant, or grocery deli environment.

Responsibilities

• Assist the Deli Department Manager in achieving labor goals and contribute to departmental gross profit objectives, focusing on shrink control and efficient operations.
• Lead, coach, and reinforce Festival culture, guest service, and performance expectations. Train and develop associates, ensuring high retention rates and consistent performance.
• Provide outstanding customer service, resolve guest concerns, and live the boomerang principle by ensuring a memorable and positive experience for all.
• Maintain inventory levels, ensure correct pricing, and manage special orders. Take action on sales floor and back-stock conditions, addressing any areas of opportunity.
• Work with the Deli Department Manager on performance reviews, coaching sessions, and store sales. Assist in interviewing and hiring new associates.
• Ensure safety standards are upheld and that all necessary food safety logs and procedures are followed.
• Provide consistent feedback, support, and additional training to associates after their initial 30, 60, and 90 days of hire.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Other duties as assigned.

Benefits

• 15% off grocery purchases for you and your immediate household.
• Weekly Pay
• Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
• Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling
• Vision Insurance
• Two dental coverage options
• 3 weeks of paid parental leave
• Fitness reimbursement program
• EAP (Employee Assistance Program)
• LEAPCare Care Coaches
• 401(k) with annual discretionary match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed