DEI Development Manager WMS2 / Internal Only

State of Washington•Thurston County – Olympia, WA

2d•Hybrid

About The Position

The DEI Training Team provides instructor-led training for statewide required courses, including DEI training. The team creates welcoming learning spaces where employees can build skills, gain confidence, and grow as leaders. This work supports the DES mission by helping state employees learn the tools they need to serve the public well, work respectfully with others, and make thoughtful decisions. As the DEI Development Manager, you will work with program owners and designers to keep training clear, current, and useful so employees across Washington can do their jobs effectively and responsibly. You will be responsible for leading the delivery and implementation of DEI enterprise learning programs, ensuring high-quality, accessible, and scalable learning experiences that support the development of a respectful and inclusive public service workforce. Customer service is vitally important to this position; as a result, it is an expectation that professional and respectful working relationships are sustained with all stakeholders and customers. You will be working collaboratively with diverse groups of staff, business partners and stakeholders.

Requirements

Relevant experience and/or education totaling at least nine (9) years
Advanced cultural competency, meaning the ability to understand, respect, and work effectively with people from different cultures, backgrounds, identities, and lived experiences, and to apply that understanding when making decisions, communicating, and delivering services.
Experience applying diversity, equity, and inclusion (DEI) practices
Strong facilitation skills
Leading professional teams
Tracking program outcomes
Establishing criteria and providing quality assurance for training delivery
Developing and evaluating curriculum
Direct experience applying adult learning principles and learning technologies
Solving complex problems and using feedback from diverse learners to improve training, programs, and services.
Relevant education includes coursework, a degree, or other formal education focused on instructional design, adult learning or adult education, education, human resources, organizational development, learning and development, or a related field.
Excellent verbal and written communication skills.
Experience monitoring budgets, including funding, fee revenue, and expenses and adhering to business practices for a balanced budget.
Take action to learn and Grow: Demonstrate a willingness to learn from new experiences, seek feedback, consider different perspectives, and continuously improve knowledge, skills, communication, and approaches to work.
Take action to meet the needs of others: Seek to understand the needs and experiences of customers, coworkers, and communities. Identify barriers to access and participation and address them before they become obstacles for the people we serve, providing support that is respectful, timely, and effective.

Nice To Haves

Experience with the marketing of products or services for broad adoption or engagement.
Experience applying learning methodologies and ADDIE/SAM instructional design.
Experience developing or implementing quality assurance for program effectiveness.
Experience monitoring budgets, including funding, fee revenue, and expenses and adhering to business practices for a balanced budget.
Additional experience in the required knowledge, skills, and abilities.
Certification in any of the following: ATD Master Trainer, Military Instructor/Facilitation identifications (Master Trainer, Small Group Leader, Leadership School Instructor, Writer Developer Certified)
Finance Certifications such as Certified Defense Financial Manager Certified Government Financial Manager
Lean Six Sigma Cost Management Course
IDI certifications

Responsibilities

Translate statewide DEI and leadership development goals into scalable, easy-to-use training and development curricula.
Build strong partnerships across agencies and divisions to promote, coordinate, and expand learning opportunities statewide.
Serve as a subject matter expert and trusted resource for enterprise learning, DEI development, and inclusive facilitation practices.
Oversee the design, delivery, and evaluation of learning programs, ensuring they are accessible, relevant, and effective for a diverse workforce.
Establish trainer qualifications, provide training and coaching for trainers, and maintain quality assurance standards for all deliveries.
Apply adult learning principles, human-centered design, and evidence-based instructional strategies in all learning solutions.
Lead and facilitate the work of the DEI Team—including mandated and required training programs such as DEI Training to meet program goals, maintain curriculum fidelity, and support continuous improvement.
Facilitate learning sessions as needed, modeling engagement, inclusion, and effective instructional practice.
Monitor program performance, analyze learner feedback, and use data to guide improvements in content, delivery, and learner experience.
Ensure all learning delivery aligns with DES mission, statewide policies, accessibility standards, and enterprise expectations.
Support change management efforts by preparing trainers and learners for new or updated enterprise initiatives.
Develop and maintain clear processes, guidance, and documentation for enterprise learning delivery.
Mentor and support facilitators in building their skills, confidence, and readiness to deliver statewide curriculum.
Promote a culture of learning, equity, and service by modeling professionalism, stewardship, and inclusive leadership.