Default Specialist I

Fifth Third Bank • Cincinnati, OH

1d • Onsite

About The Position

Working under close supervision, the Default Specialist I verifies work completed on vendor invoices and processes invoices for payment. The role monitors Mortgage and Consumer billing inboxes, obtains approval for fee requests exceeding Investor or Bank allowable limits, processes incoming checks or wires through the Default Lockbox, monitors funds in Default unapplied buckets, and reviews Charge Off Reports and processes Charge Offs when appropriate. The Specialist follows Investor, departmental, and legal guidelines and uses multiple systems. The role may involve confidential or restricted information and requires maintaining confidentiality.

The position is accountable for managing risk in accordance with the Bank’s policies and risk appetite, and for acting in ways that support a positive experience for customers and colleagues. It is located in Cincinnati, Ohio, in a normal office environment.

Requirements

• High school diploma or equivalent.
• Minimum two years of general office, accounts receivable/payable, or equivalent education/experience.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Solid mathematical skills.
• Good knowledge of PCs, Microsoft Office products including Outlook, Excel, and Word, and internet functions.
• Professional maturity and ability to work in a team environment while maintaining confidentiality.
• Complete annual compliance and regulatory certifications as required by Fifth Third Bank.

Nice To Haves

• Experience with LoanSphere and Director.

Responsibilities

• Review invoices from multiple vendors and lines of business to ensure billed items were accurately assessed.
• Decide whether incoming invoices should be approved for payment or denied, and process them accordingly.
• Obtain approval for fee requests exceeding Investor or Bank allowable limits.
• Post funds to Default accounts as needed.
• Create and maintain reports and distribute them to management or third-party vendors when required.
• Monitor Mortgage and Consumer billing inboxes.
• Process incoming checks or wires through the Default Lockbox.
• Monitor funds in Default unapplied buckets.
• Review Charge Off Reports and process Charge Offs when appropriate.
• Follow Investor, departmental, legal, and Bank policies and procedures; identify, assess, manage, monitor, and report risks.
• Maintain confidentiality when handling confidential or restricted information.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED