Default Services Specialist I

Huntington National Bank • Columbus, OH

2d • Onsite

About The Position

The Default Services Specialist I supports a variety of activities and functions required in conjunction with the servicing of existing consumer loan products, primarily on delinquent accounts. Activities may include direct communication with delinquent customers as well as 3rd party vendors utilized to support various default servicing functions.

Requirements

• High School Diploma
• 1-3 years of work experience in a processing type function
• Excellent organizational, verbal, and written communication skills
• Intermediate level knowledge of MSOffice
• Intermediate typing/data entry skill
• Must be willing and able to be successfully cross-trained on all areas within ARR and to shift positions within the department as necessary.

Nice To Haves

• Bachelors degree
• Call center experience
• Administrative/operations experience successfully meeting productivity goals
• Previous experience demonstrating flexibility, innovation and account management skills
• Prior Collections experience
• Prior Skip tracing Experience
• Prior Exposure to vehicle repossession and or lease disposition
• Demonstrated experience successfully interacting across lines of business, with vendors and in a team environment
• Previous exposure to vehicle repossession and/or lease disposition

Responsibilities

• Asset Repossession and Remarketing
• Account review and reconcilement
• Monitor status and follow up on Repossession activity
• Manage Queue independently in a timely, efficient Manner
• Provide Customers with amounts due/information required to redeem collateral
• Manage relationship with outside vendors
• Other functions required to support default related activity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED