DEED COMPLIANCE OFFICER

Village Center Community Development DistrictThe Villages, FL
Hybrid

About The Position

The Villages Community Development Districts (The District) tops the list of community development districts that continue to grow in one of the most scenic locations in Florida, The Villages. Our collective commitment to hospitality, innovation & creativity, hard work, and stewardship helps employees thrive and excel in many fields within The District. An immediate full-time opportunity exists for an individual with commitment, a “passion” for excellence to join our Community Standards Department. This position requires a solid background of advanced customer service skills. The incumbent will enjoy a challenging atmosphere and be part of a productive team that supports The District and its surrounding community. The District is looking for an individual with a desire to utilize their cutting-edge skills in support of the Community Standards department. The District provides a supportive and engaging workplace that is committed to developing great talent, coupled with competitive compensation and benefits. Do not pass up this opportunity to be a part of a positive, expanding organization.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training: or equivalent combination of education and experience.
  • Valid Florida Driver’s License required.
  • All candidates and employees must successfully pass background screening.
  • Maintains working knowledge of the Declaration of Restrictions.
  • Maintains working knowledge of Numbered Districts Adopted Rules.
  • Maintains working knowledge of the Numbered Districts Architectural Review Manuals.
  • Proficient personal computer skills and knowledge of the Microsoft Office package involving Word, Excel, Access, Outlook and PowerPoint.
  • Proven ability to provide excellent customer service to our residents.
  • Excellent verbal communication skills and professional appearance.

Responsibilities

  • Follows up on all reported violations; communicates with residents in person or by phone, then determines whether a Deed Restrictions Reminder must be written.
  • Reviews all violations daily, observes and writes reviews.
  • Reviews deed compliance violation letters for accuracy before letters are sent certified mail.
  • Inputs data/statistics and generates reports for the Community Standards Manager and Community Standards Administrative Coordinator pertaining to deed compliance and violations.
  • Inspects Community Standards Officer’s truck for maintenance and oil changes.
  • Communicates regularly with residents demonstrating courtesy and understanding while explaining violations.
  • Attend Board meetings as assigned by the Director of Resident Services or Community Standards Manager.
  • Attends community events or meetings as assigned by the Director of Resident Services or Community Standards Manager.
  • Performs other duties as assigned.
  • May be expected to perform additional duties in an emergency.

Benefits

  • Medical Insurance (fully paid for employee single coverage)
  • Voluntary health benefits, including Dental and Vision Insurance
  • 401(a) Retirement Plan, with contributions funded by the District
  • 457(b) Retirement Plan, permitting employee pre-tax deferrals
  • Flexible Spending programs for both Medical and Dependent Care
  • Employee Assistance Program
  • Paid Time Off
  • Tuition Reimbursement
  • Public Service Loan Forgiveness Eligible
  • Tier 2 qualifying organization for The Villages Charter School
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