Deductions Analyst

Post Consumer Brands•Lakeville, MN

8d•Remote

About The Position

Bring your analytical mindset to a role where careful research and follow-through help protect the business and strengthen customer partnerships. As a Deductions Analyst at Post Consumer Brands, you will investigate customer deductions, determine whether they are valid, and take the right action to resolve them. You will work across Sales, Credit, and Customer Operations to obtain documentation, validate promotional activity, settle approved deductions, pursue repayment of unauthorized deductions, and identify trends that can improve future results. This is an opportunity to combine accounting knowledge, problem-solving, and professional customer communication in work that has a visible financial impact.

Requirements

Two-year accounting degree or certificate covering general accounting, credits and debits, collections, data entry, and Microsoft Office, or equivalent experience.
Three to five years of accounts receivable experience with a strong emphasis on deduction resolution, problem-solving, and collections.
Knowledge of deduction processing, proof-of-performance requirements, the consumer packaged goods industry, and account reconciliation.
Intermediate proficiency with Microsoft Excel and Word.
Ability to work effectively across multiple software systems.
Strong written communication and the ability to correspond professionally with customers and internal partners.
MUST reside in MN

Nice To Haves

Experience with order-to-cash automation software such as HighRadius or GetPaid.

Responsibilities

Verify customer deductions are set up accurately, including amounts, customer information, and reference details.
Research pricing, coupon, post-audit, scan, billback, advertising fee, off-invoice allowance, and other deductions to determine validity and next steps.
Maintain accurate deduction statuses, action codes, reason codes, root-cause codes, performance dates, and supporting comments in the deduction management system.
Gather invoices, proof-of-performance records, and other supporting documentation from customer portals, customers, brokers, and internal partners.
Confirm that valid promotions exist in the Trade Promotion System, proof-of-performance requirements are met, and duplicate deductions have not been taken.
Settle approved trade deductions and check requests with accurate allocation and general ledger assignment.
Initiate timely, professional collection correspondence and pursue repayment of unauthorized deductions, escalating internally when appropriate.
Match repayments to the appropriate deductions, research discrepancies, and clear resolved items accurately.
Generate deduction reports and communicate recurring trends or issues to internal business partners.
Partner with team members and cross-functional stakeholders to improve processes and reduce recurring deduction issues.