AR Deductions Specialist

Aston Carter • Chino, CA

6d • $31 - $36 • Hybrid

About The Position

This contract Accounts Receivable Deductions Specialist role supports a food manufacturing organization's financial operations. The specialist works with customers, sales teams, and accounting partners to investigate and resolve deductions, identify causes of payment discrepancies, and improve accounts receivable health. The position is based in Ontario, California, and is hybrid. The pay range is $31.00–$36.00 per hour; individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors.

The role investigates customer deductions, chargebacks, and disputes across retail, distributor, and foodservice channels; manages cases through closure; researches a variety of claim and discrepancy types; and analyzes deduction performance. It collaborates across Sales, Finance, Customer Service, Supply Chain, and Technology to address root causes and prevent recurring issues. The specialist also uses customer portals, deduction management tools, ERP systems, reporting tools, and advanced Excel analysis to reconcile claims, identify process gaps, and contribute to improvements.

The position is offered through Aston Carter. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance; short- and long-term disability; a Health Spending Account; transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation, or sick leave. Eligibility may depend on job classification and length of employment, and benefits may be subject to plan terms and change.

Requirements

• At least 3 years of experience in deductions, chargebacks, and accounts receivable.
• Advanced Excel skills, including Pivot Tables and VLOOKUPs.
• Experience working with an ERP system.

Nice To Haves

• SAP experience is preferred.
• Previous industry experience in manufacturing, retail, or distribution.

Responsibilities

• Investigate and resolve customer deductions, chargebacks, and disputes across retail, distributor, and foodservice channels.
• Analyze transactional data to identify trends, recurring issues, and process-improvement opportunities.
• Manage deduction cases from creation through closure, ensuring timely and accurate resolution.
• Research pricing discrepancies, shortages, compliance chargebacks, damaged goods claims, service failures, and EDI-related issues.
• Partner with Sales, Finance, Customer Service, Supply Chain, and Technology teams to resolve root causes and prevent future deductions.
• Monitor deduction performance metrics and provide analysis and recommendations to leadership.
• Use customer portals and deduction management tools to investigate and reconcile claims.
• Extract, compile, and analyze data from ERP systems, reporting tools, and multiple data sources.
• Perform advanced Excel analysis using Pivot Tables, VLOOKUPs, XLOOKUPs, SUMIFS, and other reporting functions.
• Identify process gaps and contribute to continuous improvement initiatives to enhance efficiency and reduce deduction exposure.

Benefits

• Medical, dental, and vision coverage, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
• Voluntary life and AD&D insurance for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off or leave, including PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Education Level: No Education Listed