About The Position

Hormel Foods Corporation, a global branded food company with over $12 billion in annual revenue, is seeking a Deduction Resolution Specialist - Non Trade for its Corporate Office in Austin, Minnesota or Willmar, MN. The company boasts a portfolio of well-known brands such as PLANTERS®, SKIPPY®, SPAM®, HORMEL® NATURAL CHOICE®, APPLEGATE®, WHOLLY®, HORMEL® BLACK LABEL®, COLUMBUS®, JENNIE-O®, and many others. Hormel Foods is recognized for its corporate responsibility and community service, being a member of the S&P 500 Index and the S&P 500 Dividend Aristocrats, and has been named one of the best companies to work for by U.S. News & World Report and one of America’s most responsible companies by Newsweek. This role reports to the Supervisor of Non-Trade and relocation assistance is not provided.

Requirements

  • Demonstrated pattern of initiative.
  • Strong problem solving and decision-making skills.
  • Well-developed written and verbal communication skills.
  • Well-developed interpersonal and organizational skills.
  • Proven customer service experience.
  • Proven ability to make independent decisions and work under minimal supervision.

Nice To Haves

  • Experience with Oracle Billing and Accounts Receivable, Hormel Decision Support (HDS), Pricing Warehouse and High Radius.
  • Proficiency in the Windows environment including Microsoft Word and Excel.
  • Post high school accounting classes or accounting related experience.

Responsibilities

  • Performs research and resolution duties associated with deductions and credit types in a team environment.
  • Identifies, researches, collects appropriate supporting documentation and determines the appropriate resolution in an audit compliant manner.
  • Uses time management skills to code deductions, submit backup and identify new trends for assigned customers.
  • Works directly with external customers, field sales and others within Hormel in order to resolve open items.
  • Processes and approves credit resolutions using the High Radius application.
  • Collaborates with team members and other areas for the purpose of deduction prevention and process improvement.
  • Handles identification, invoice preparation and collection of invalid deductions.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Discretionary annual merit increases
  • Bonuses and profit sharing
  • 401(k) with employer match
  • Stock purchase plan
  • Paid time off
  • Free two-year community/technical college tuition for children of employees
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