Deduction Analyst

Campbell's•Camden, NJ

1d•$46,600 - $67,000•Hybrid

About The Position

This role is about uncovering the “why,” fixing the “what,” and preventing the “again.” You will play a high-impact role at the center of Campbell’s U.S. enterprise-wide deduction and dispute resolution operations. By combining analytics, strategy, and cross-functional collaboration, you will resolve complex deduction issues, uncover root causes, and implement improvements that reduce cost and drive operational efficiency across the business. This role offers enterprise-wide visibility, ownership of a customer portfolio, and the ability to shape how deduction management evolves through continuous improvement initiatives.

Requirements

3–5 years of relevant experience in deduction/dispute management, AR, or order management
Strong analytical and problem-solving skills with the ability to translate data into actionable insights
Financial acumen and understanding of Sales and Supply Chain processes, programs, and controls
Ability to prioritize and manage competing demands in high-volume environments
Strong communication skills (verbal and written) with the ability to influence without authority
Experience collaborating across functions and driving alignment
Proficiency in Microsoft Office Suite and ability to quickly learn new systems
Attention to detail with strong follow-through to resolution

Nice To Haves

Bachelor’s degree
Experience working with offshore teams or third-party partners
Experience with systems such as SAP, AFS TradePro, MicroStrategy/Envision, or HighRadius
Background in process improvement, standardization, or change management

Responsibilities

Investigate and resolve complex non-trade unsaleable deductions
Identify systemic drivers and provide actionable insights
Escalate and partner across Supply Chain, Sales, and Finance to resolve issues
Own high-priority and escalated deductions from Accenture and external partners
Identify opportunities to reduce defects, improve outcomes, and streamline processes
Partner cross-functionally to implement scalable, sustainable solutions
Champion process standardization across business units
Provide direction to Accenture deduction analysts to ensure proper escalation of issues, adherence to policies and processes, and clear communication of barriers to resolution
Translate operational challenges into meaningful reporting for stakeholders
Collaborate with Logistics, Supply Chain, Order Management, Sales, and Finance teams
Develop strong relationships to accelerate resolution and improve end-to-end processes
Manage a portfolio of customers with accountability for deduction resolution and recovery
Validate, dispute, and recover invalid deductions in partnership with Supply Chain
Coordinate with offshore analysts for efficient case management
Analyze deduction trends and cost drivers
Provide data-driven insights to enable proactive improvements
Validate, clear, or dispute: Unsaleable deductions, Returns and recall deductions, Partner brand promotions and pricing-related deductions
Own unsaleables balances and drive timely resolution through SAP analysis and coordination
Perform deep root cause analysis to identify recurring issues and improvement opportunities
Build strong stakeholder relationships and provide visibility into deduction balances
Support projects, policies, and change initiatives to enhance operational effectiveness

Benefits

Medical
Dental
Short and long-term disability
AD&D
Life insurance (for individual, families, and domestic partners)
Matching 401(k) plan with immediate vesting
Unlimited sick time
Paid time off
Holiday pay
Free access to the fitness center (at WHQ)
Access to on-site day care
Company store
Campbell’s Cares program (matches employee donations and/or volunteer activity up to $1,500 annually)
Variety of Employee Resource Groups (ERGs)
Competitive health, dental, 401k and wellness benefits beginning on the first day of employment